Proven to be a hard worker and effective communicator, I always aim to enhance team performance. Skilled in cash handling, problem solving, and hospitality. My ability to train and supervise staff ensures operational excellence and service quality. My strengths in multitasking and attention to detail make me a great hire!
Work History
Shift Leader
3 Years 1 Month
Chick-fil-A | 06.2023 - 07.2026
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Front Of House Team Member
4 Years 10 Months
Chick-fil-A | 09.2021 - 07.2026
Reset tables between guests by restocking low items and wiping down surfaces.
Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
Demonstrated knowledge of menu items and corresponding ingredients.
Supported overall team goals by assisting other staff members during peak hours as needed.
Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
Server
11 Months
The Brethren Retirement Community | 08.2020 - 07.2021
Provided attentive service without sacrificing attention to detail.
Set positive tone for entire dining experience as first point of contact for incoming residents.
Served food and beverages promptly with focused attention to resident needs.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
1 Year 11 Months
Farmer Browns | 08.2019 - 07.2021
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Served food and beverages promptly with focused attention to customer needs.
Server/Bartender
2 Months
Agave and Rye | 08.2026 - Current
Delivered quality customer service in a fast-paced dining environment.
Managed bar inventory and ensured health and safety regulations are maintained.
Trained new staff on drink preparation techniques and customer engagement strategies.
Education
High School Diploma
Arcanum High School | Arcanum, OH | 05.2023
Honor Roll [Junior Year, 2021-2022]
[Sinclair Tech Prep] Scholarship Recipient
Miami Valley Career Technology Center | Clayton, OH | 05-2023