TIA BLUNT

Performs clinical and administrative duties in an ambulatory care setting and medical practice office under the supervision of a physician/provider. Duties may include documentation of medical history, vital signs, EKGs, event monitor hook-up, chart preparation and assisting providers with patient exams. Position may float to other ambulatory sites/locations within the system.

• Performed administrative support functions such as processing payments and reconciling accounts
• Helped resolve product returns, responded to shipping inquiries and answered order status questions
• Quoted prices for items desired, explain credit terms and collected credit information to qualify customers
• Documented compliance with company policies and procedures and wrote sales reports daily
• Processed cash register transactions by inputting product costs and giving back change
• Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
• Adhered to all cash handling policies and procedures
• Collected payment for customer purchases
• Obtained thorough knowledge of products sold to assist customers in locating and purchasing items
• Greeted all customers and provided prompt and friendly service.
• Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
• Promoted a positive work environment that encouraged open communication between team members, leading to higher levels of employee engagement.
• Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
• Planned schedules and workflows based on expected customer demands.
• Responded to customer calls and emails to answer questions about products and services.
• Increased team productivity by implementing streamlined processes and effective communication strategies.

• Execute and document procedural steps in compliance with cGMP and GDP standards
• Perform room clearances in accordance with relevant Standard Operating Procedures
• Adhere to the procedures and safe practices for movement of product and materials and accurately complete all applicable documentation
• This applies to room temperature and cold storage locations
• Review all documentation generated as each step is completed for accuracy of calculations / data entry and completeness of process signature steps
• Stock gowning and consumable supplies in the controlled areas maintaining Just-In-Time inventory (JIT) control of manufacturing materials
• Certify on label inspection test set and maintain certification
• Manually inspect printed materials and inkjet and document results ensuring that specifications are met
• Manually package product in final packaging components while verifying that lot information, including lot number and expiration date, are accurate
• Load and unload product from vial labeling machine during ink jetting and labeling processes
• Transport materials from room temperature and cold storage locations via use of manual pallet jacks, carts or physical carry
• Mark and label containers, container labels or products as required
• Count products and materials to ensure accountability throughout the process.
• Ensured product quality through meticulous inspection of packaged products, resulting in reduced customer complaints.
• Collaborated with team members to identify bottlenecks in the packaging process, implementing solutions for improved performance.
• Assisted in training new hires on proper use of equipment and adherence to SOPs, fostering a culture of continuous learning and development.
• Developed comprehensive documentation of package assembly instructions for new products, facilitating smooth handoffs between departments.
• Labeled packages with appropriate shipping information for accurate deliveries.
• Operated and maintained packaging equipment with focus on safety and productivity.
• Followed packing processes to increase speed and accuracy.
• Maintained neat, clean, and safe workspace to avoid hazards and increase safety.
• Reviewed orders by inspecting labeling, packaging, and contents.
• Counted and recorded finished and rejected packaged items.
• Execute Sampling Inspection, Sampling Labeling and Packaging, Sampling Delivery and 100% visual inspection and complete the required documentation in the batch record and associated logbooks.
• Operate the Tray Vision according to the standard operating procedure.
• Manually package product in final packaging components while verifying that lot information, including lot number and expiration date, are accurate
• Must be skills assessed on operation of the labeling machine. Able to operate the machine independently and with minimal supervision.
• Must be skills assessed on operation of the cartoning machine. Able to load, unload and operate the cartoner during the cartoning process independently and with minimal supervision.
• Must be skills assessed on operation of the serialization and aggregation machines. Able to load, unload and operate the serialization and aggregation equipment with minimal supervision.
• Will identify and champion process improvement initiatives.
• Basic troubleshooting of line issues.

• Inspected and tested raw materials and assemblies for prevention of serious downstream errors
• Reported on non-conformance issues and documented findings in forms to help production staff understand and correct problems
• Witnessed processes and inspected completed assemblies and major components
• Carefully documented findings such as weights, quantities and grades in daily reports
• Checked incoming supplies against purchase orders and the established materials specifications
• Reviewed activities regularly to identify opportunities for improvement
• Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
• Kept work area organized and clutter-free
• Followed established guidelines and procedures.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Maintained compliance with company policies, objectives, and communication goals.
• Achieved results by working with staff to meet established targets.
• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.

• Kept machinery clean and operating efficiently to consistently meet production targets
• Read and understood specifications to understand job requirements
• Complied fully with safety requirements to protect personnel and company assets
• Packaged finished products into boxes, cartons and containers for shipping to customers
• Set up, calibrated and continuously adjusted production equipment to achieve the desired production speed and material flow
• Inspected finished products to verify conformity to quality standards
• Cleaned and organized work areas to remove safety hazards and maintain minimum level of production errors
• Fed, placed, and unloaded items to contribute to efficient production
• Read and understood the production orders to complete accurate work and minimize wasted resources
• Moved products to the next station for further processing or packaging.
• Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
• Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
• Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
• Collaborated with team members to optimize production processes and improve overall performance.
• Ensured accurate documentation of production data for analysis and continuous improvement efforts.
• Operated various types of machinery, contributing to the successful completion of diverse projects.
• Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

• Met cases per shift goals by completing orders quickly
• Organized work areas to reduce errors and support efficiency
• Observed all company safety policies and OSHA guidelines
• Verified proper packaging and labeling for each shipment to promote accuracy and safety of merchandise in transit
• Reduced warehouse hazards by disposing of trash and debris.
• Enhanced packaging efficiency by implementing automated systems and streamlined processes.
• Reduced waste by optimizing packaging materials usage and recycling initiatives.
• Achieved faster order fulfillment with improved workflow management and team coordination.

• Answered incoming phone calls and directed to appropriate personnel
• Screened or answered email messages to support consistent and timely communication
• Operated office machinery, including photocopiers, scanners, and telephone systems
• Handled administrative functions, including filing, typing, copying, and faxing
• Scheduled and assigned work assignments
• Helped to maintain organized filing systems for digital and analog records.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Streamlined communication between departments for better collaboration and increased productivity.
• Expedited document processing with accurate data entry and timely filing.
• Increased customer satisfaction by providing professional and courteous front desk support.
• Supported executive staff with well-prepared reports, presentations, and meeting materials.