Ti'a Chavez
Houston
Summary
Motivated and detail-oriented Front Desk Receptionist with strong administrative, customer service, and scheduling experience in a fast-paced environment. Skilled in handling high call volumes, managing appointments, processing payments, and maintaining accurate records. Known for learning quickly, multitasking efficiently, and providing professional communication. Currently pursuing paralegal studies and seeking a position in a law office to expand administrative and clerical expertise.
Overview
5
5
years of professional experience
Work History
Receptionist
Nails Of America
08.2024 - Current
- Managed high-volume scheduling and coordinated daily appointments with accuracy
- Handled multi-line phones, answered inquiries, and maintained professional communication
- Checked clients in/out and processed payments using POS systems
- Entered service tickets and revenue data into internal systems with strong attention to detail
- Maintained organized client records and supported daily office operations
Receptionist Administrator
Glo Nails Spa
05.2021 - 08.2024
- Cleaned and prepared service areas, ensuring a professional and hygienic environment
- Trained new front-desk staff on booking systems, customer service, and shop procedures
- Resolved client concerns calmly and efficiently, improving customer satisfaction
- Assisted with general clerical duties including filing, documentation, and workspace organization
Education
No Degree - Paralegal
University of Houston
Houston, TX09-2026
GED -
C.E. King Highschool
Houston, TX08-2024
Skills
- Appointment Scheduling & Calendar Management
- Client Check-In/Check-Out
- Multi-Line Phone Operation
- Payment Processing & Daily Balancing
- Data Entry & Record Keeping
- Customer Service & Conflict Resolution
- Filing, Scanning, and Clerical Support
- Training & Onboarding New Staff
- Clean and Organized Workspace Management
- Strong Attention to Detail
- Fast Learner / High Productivity
- Confidential & Professional Communication
Timeline
Receptionist
Nails Of America
08.2024 - Current
Receptionist Administrator
Glo Nails Spa
05.2021 - 08.2024
No Degree - Paralegal
University of Houston
GED -
C.E. King Highschool