Tia Cooper
Baltimore,MD
Summary
- To provide my services and support to a funeral home in the capacity of Licensed Funeral Director and Mortician and to also provide guidance and support to grieving families.
- Licensed Funeral Director and Licensed Mortician in Maryland, Washington, D.C., and Virginia.
- Maryland M01913
- DC FD68020126
- Virginia 0502901709
- Professional Manicurist and Make-Up Artist with 31 years of experience specializing in sanitation, pedicures, and natural nail manicures with gel overlay. Licensed with the Maryland State Board of Cosmetology.
Overview
23
23
years of professional experience
Work History
Licensed Funeral Director
Hines-Rinaldi Funeral Home
Silver Spring , MD
04.2024 - Current
- Ensured compliance with state laws governing the operation of a funeral home.
- Scheduled funeral services, coordinated burials and arranged cremations.
- Arranged funerals consistent with each family's heritage and religious beliefs.
- Led and directed funeral and graveside services.
- Addressed all client questions and requests for information relating to funeral services and pricing.
- Prepared funeral services by selecting caskets, urns, clothing, flowers, and other items according to family wishes.
- Oversaw staff members responsible for preparing the body for viewing or burial.
- Negotiated contracts with vendors such as florists or musicians for use at funerals.
- Conducted tours of facilities for prospective clients interested in pre-need planning services.
- Organized transportation of bodies between mortuaries and places of worship or cemetery sites.
Funeral Director
Funeral Service Concierge
Bowie, MD
01.2021 - 08.2022
- Performed Embalming, Dressing, Cosmetizing, and Casketing of the deceased
- Directed funerals; directed Graveside Services, and Hearse Driver.
Gasch's Funeral Home
Hyattsville, Maryland
01.2018 - 01.2022
- Lead Embalmer and Director
- Provided skilled Embalming, Dressing, Cosmetizing, and Casketing of the deceased
- Provided support and guidance to families, planned arrangements, and directed funerals.
The Nail Box
Baltimore, Maryland
01.2002 - 01.2020
- Owner/Operator/Manicurist - Delivered manicures and pedicures
- Maintained supply inventories and records of client services
- Scheduled client appointments and accepted payments.
Vaughn C. Greene Funeral Services
Randallstown, Maryland
01.2011 - 01.2018
- Receptionist and On-Staff Manicurist.
Education
Hospitality -
Baltimore City Community College
01.2010
B.E.A.T. School of Makeup Artistry
01.2007
Fame School of Nail Design
01.1993
Mortuary Science Program -
Catonsville Community College
Institute of Notre Dame
Skills
- Empathetic
- Home And Hospital Removals
- Funeral Service Coordination
- Casket Preparation
- Funeral Planning
- Embalming techniques
- Customer Education
- Regulatory Compliance
- Compassionate communication
- Licensed Manicurist
- Decision-Making
- Multitasking
- Relationship Building
Accomplishments
Increased client satisfaction by providing quality service., Enhanced reputation and grew business by providing services in a professional manner., Developed long-term relationships with clients which increased repeat business., Maintained a positive experience for all clients., Managed timely turn-over rate while maintaining quality service., Performed accurate monthly inventories of supplies and equipment.
Skill Areas
- Advanced interpersonal skills
- Effective communication skills and client focus
- Excellent verbal communication
- Relationship/team building
- Fast learning
- Commitment to quality and service
- Committed to 100% client satisfaction
- Client friendly
- Excellent organization and coordinating skills
- Problem resolution
References
- Melanie Boney, Info@funeralsc.com, 404.313.9176
- Clint Lewis, Ccmlewis7@gmail.com, 254.289.4157
- Darlene Wheatley, Rhwninky@gmail.com, 410.456.4905
Timeline
Licensed Funeral Director
Hines-Rinaldi Funeral Home
04.2024 - Current
Funeral Director
Funeral Service Concierge
01.2021 - 08.2022
Gasch's Funeral Home
01.2018 - 01.2022
Vaughn C. Greene Funeral Services
01.2011 - 01.2018
The Nail Box
01.2002 - 01.2020
Hospitality -
Baltimore City Community College
B.E.A.T. School of Makeup Artistry
Fame School of Nail Design
Mortuary Science Program -
Catonsville Community College
Institute of Notre Dame
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