Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Tia Cornelius

Summary

Detail-oriented professional with a diverse background in academic advising, legal assistance, behavioral health, and customer service. Skilled in providing administrative support, case management, and student advisement, demonstrating strong organizational and analytical abilities. Experienced in handling confidential information and ensuring compliance with regulations while delivering high-quality service in fast-paced environments. Passionate about helping individuals achieve their academic, professional, and personal goals through effective communication, problem-solving, and resource coordination. Proficient in Microsoft Office, data entry, and legal research, with a proven ability to multitask and collaborate within team-oriented settings.

Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Health Service Technician II

Advantage Behavioral Health Systems
06.2024 - Current
  • Provide daily care and support to residents in a behavioral health facility
  • Assist with personal hygiene, meal preparation, and medication administration
  • Monitor vital signs and report health concerns to nursing staff
  • Support residents in recreational and social activities

Machine Operator

SK Battery
02.2022 - 05.2024
  • Handle receiving, storing, and shipping goods efficiently
  • Conduct regular inventory checks and maintain accurate records
  • Collaborate with team members to ensure timely order fulfillment

Intake Specialist (Remote)

Law Office of Heard & Smith LLP
07.2021 - 02.2022
  • Conducted client intake and gathered essential case information
  • Maintained detailed case files and ensured accurate documentation
  • Assisted clients with legal inquiries and provided case status updates

Legal Assistant/Paralegal

Hedgepeth Heredia LLC
06.2018 - 06.2021
  • Conducted legal research and prepared legal documents
  • Scheduled client appointments and managed case files
  • Assisted attorneys with litigation and case management

Receptionist

Athens Technical College, Department of Advisement & Retention
05.2016 - 12.2017
  • Scheduled advisement appointments and assisted students with class registration
  • Provided administrative support, including file organization and data entry
  • Maintained compliance with FERPA regulations in student communications

Customer Service & Sales Representative

Dial America
02.2013 - 01.2016
  • Assisted customers with inquiries and provided product recommendations
  • Upsold products and services based on customer needs
  • Documented customer interactions and maintained accurate records

Customer Service Representative

Haband, Inc.
08.2008 - 07.2009
  • Provided customer support and processed merchandise returns
  • Developed client relationships through effective communication
  • Assisted in sales through telephone and email marketing

Education

Paralegal Certificate -

Kennesaw College of Graduate and Professional Education
09.2020

Bachelor of Science - Psychology

Piedmont College
Athens, GA
12.2017

Associate of Applied Science - Social Work

Athens Technical College
Athens, GA
12.2015

Skills

  • Academic Advising & Student Support
  • Legal Research & Case Management
  • Behavioral Health & Social Work
  • Customer Service & Conflict Resolution
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Data Entry & Clerical Administration
  • Organizational & Time Management Skills
  • Communication & Negotiation Skills
  • HIPAA Compliance & Confidentiality Management
  • Intake assessment
  • Problem resolution
  • Scheduling

Certification

  • Paralegal Certificate, Kennesaw College of Graduate and Professional Education
  • Fair Housing Regulations Certification
  • HIPAA Compliance Training

Additional Information

Willing to relocate, Strong clerical and administrative background, Experience working with diverse populations in academic, legal, and behavioral health settings

Languages

English

Timeline

Health Service Technician II

Advantage Behavioral Health Systems
06.2024 - Current

Machine Operator

SK Battery
02.2022 - 05.2024

Intake Specialist (Remote)

Law Office of Heard & Smith LLP
07.2021 - 02.2022

Legal Assistant/Paralegal

Hedgepeth Heredia LLC
06.2018 - 06.2021

Receptionist

Athens Technical College, Department of Advisement & Retention
05.2016 - 12.2017

Customer Service & Sales Representative

Dial America
02.2013 - 01.2016

Customer Service Representative

Haband, Inc.
08.2008 - 07.2009

Bachelor of Science - Psychology

Piedmont College

Associate of Applied Science - Social Work

Athens Technical College

Paralegal Certificate -

Kennesaw College of Graduate and Professional Education
Tia Cornelius