Tia Dalton
Virginia Beach,VA
Summary
Dedicated professional with strong customer service and cleaning skills. Experienced in maintaining cleanliness and training staff on safety procedures, ensuring compliance and high standards of hygiene.
Overview
17
17
years of professional experience
Work History
Cleaner
Bryant Professional Services
Virginia Beach, Virginia
08.2019 - Current
- Maintained cleanliness of client facilities using appropriate cleaning supplies and equipment.
- Trained new staff on best practices for cleaning and safety procedures.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Line Cook
Brixx Pizza
Chesapeake, Virginia
06.2017 - 01.2018
- Prepared ingredients following standardized recipes and quality guidelines.
- Operated kitchen equipment, ensuring proper use and safety procedures.
- Collaborated with team to ensure smooth kitchen operations during peak hours.
- Monitored food inventory levels, restocking as needed to ensure availability.
- Executed timely plating of dishes for customer orders with attention to detail.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Followed health regulations and sanitation standards throughout food preparation processes.
- Cleaned food preparation areas, cooking surfaces, and utensils.
Cashier/Cook
HMSHOST
Norfolk, Virginia
03.2014 - 05.2017
- Processed customer transactions accurately and efficiently at busy food service locations.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Maintained the cleanliness and organization of checkout areas to enhance the customer experience.
- Promoted ongoing promotions and special offers to enhance customer engagement and satisfaction.
- Monitored food presentation to maintain HMSHost's quality standards consistently.
- Operated grills, fryers, and broilers to cook items to quality guidelines.
- Operated kitchen appliances and tools, adhering to safety protocols at all times.
Cashier/Cook
Hardees Restaurant
Virginia Beach, Virginia
02.2010 - 10.2013
- Managed cash drawer and balanced transactions at end of shift consistently.
- Helped customers find specific products, answered questions, and offered product advice.
- Used suggestive selling techniques to promote add-on sales.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Seasonal Cashier
Kmart
Virginia Beach, Virginia
10.2008 - 01.2009
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Built and maintained productive relationships with employees.
Education
Associate of Applied Science - Accounting
Bryant And Stratton College
Getzville, NY10-2026
GED -
Adult Learning Center
Virginia Beach, VA08-2011
Skills
- Customer service
- Time management
- Inventory control
- Staff training
- Team collaboration
- Sanitation practices
- Reliability and punctuality
- Conscientious and Detail-oriented
Accomplishments
- Employee of the month at HMSHOST March 2015
- Employee of the month at Brixx Pizza September 2017 and November 2017
Timeline
Cleaner
Bryant Professional Services
08.2019 - Current
Line Cook
Brixx Pizza
06.2017 - 01.2018
Cashier/Cook
HMSHOST
03.2014 - 05.2017
Cashier/Cook
Hardees Restaurant
02.2010 - 10.2013
Seasonal Cashier
Kmart
10.2008 - 01.2009
Associate of Applied Science - Accounting
Bryant And Stratton College
GED -
Adult Learning Center
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