Customer service professional with extensive experience in high-volume travel centers, focusing on cash handling, safety training, and fuel inventory management. Mentors new employees, resolves customer concerns, and ensures a safe, clean environment. Background in animal care and training, with knowledge of nutrition, handling, and adoption procedures.
Assessed and addressed behavioral issues in aggressive dogs and cats to facilitate successful adoptions.
Educated potential adopters on county policies to ensure informed decisions.
Oversaw daily feeding, grooming, and health monitoring of cats, dogs, cattle, and horses.
Managed logistics and operations for adoption events, increasing community participation.
Coordinated logistics and operations for adoption events to enhance community engagement.
Engaged with rescue organizations to coordinate rescue efforts and improve community outreach.
Evaluated and mitigated behavioral issues in aggressive dogs and cats, improving adoption success rates.
Oversaw front desk functions by capturing client information and authorizing adoption and foster placements. Managed front desk operations, ensuring accurate information collection and approval for adoptions and fosters.
Facilitated communication of medical requirements to fosters and adopters upon animal custody transfer.
Documented and transmitted relevant information regarding cases from phone calls to ensure timely response by animal control officers or supervisors.
Verified and validated animal information for precise recording in computer database.
Oversaw daily feeding, grooming, and health monitoring of cats, dogs, cattle, and horses.
Provided detailed information to potential adopters to promote understanding of county policies.
Engaged with rescue organizations to coordinate rescue efforts and improve community outreach.
Coordinated logistics and operations for adoption events to enhance community engagement.
Maintained cleanliness of kennels and facilities to support animal welfare and hygiene standards.
Coordinated with veterinarian staff to support effective animal handling practices during examinations and treatments.
Assessed and addressed behavioral issues in aggressive dogs and cats to facilitate successful adoptions.