Tia Diggs
Philadelphia,PA
Summary
An organized, detailed oriented event and programming specialist with the ability to work independently or part of a team. Has the ability to multi-task while meeting deadlines and working within budget. Creative out of the box thinker who can build and maintain relationships with a diverse population.
Diligent Desired Position with background in patient care and nursing. Skilled in managing complex medical conditions and supporting patient recovery. Demonstrated expertise in critical thinking and effective communication.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Registered Nurse
Temple Health Chestnut Hill
10.2021 - Current
- Applied critical thinking to prioritize nursing interventions based on patients' acuity levels and needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Executive Director Director
Fernley & Fernley
01.2013 - 01.2019
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
- Led successful fundraising campaigns, securing critical resources for program development and expansion.
- Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
- Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
Associate Director/Director of Programs
Philadelphia Children’s Foundation
01.2006 - 01.2013
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Assisted senior leadership in managing all aspects of operations.
Global Internship
Philadelphia University
03.2006 - 03.2006
Receptionist
Pittsburgh Metro APWU
01.2003 - 01.2005
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor Of Science In Nursing - Nursing
05.2021
Bachelor of science - Nursing
05.2021
Master of Business Administration - International Marketing
05.2007
Bachelors of Science - Marketing
12.2001
Skills
- Microsoft Office
- Joomla website design
- Constant Contact
- Non Profit Easy fundraising/donor software
- QuickBooks
- Board and committee management
- Project management
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Patient assessment
- Strong clinical judgment
- Patient education and counseling
- Clinical judgment
- Patient and family advocacy
- Infection control measures
- Patient care
- Wound care
- Compassion and empathy
- Patient monitoring
- IV setup
- Intravenous therapy
- Care planning
- Patient management
- Care plan development
- Professional bedside manner
- Physical assessments
- Patient evaluation
- Telemetry monitoring
- Licensed RN
- Advanced cardiac life support (ACLS) certification
- Taking vitals
- Collecting vitals
- Nursing staff leadership
- Medication distribution
- Patient discharge
- Lab result interpretation
- Team coordination
- EMR systems
- Performing ekgs
- Proper catheter insertion/removal
- Emergency response
- Maintaining privacy
- Intake and discharge
- Relationship building
- Vaccine administration
- Chart updating
- Diabetes management
- Insulin medication assistance
- High level of autonomy
- Chronic disease management
- ADL assistance
- Diabetes and nutrition education
- Chest pain management
- Emergency procedures
- HIPAA education
- Emotional intelligence
- Health screening
- Cardiac care
- Geriatric nursing
- Mobility assistance
- Managing deadlines
- Seizure management
- Feeding assistance
- Supply restocking
- Evaluations
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- Advanced Cardiac Life Support Certification (ACLS)
- Basic Life Support Certification (BLS)
- NiH stroke certification
- State Driver's License
Timeline
Registered Nurse - Temple Health Chestnut Hill
10.2021 - Current
Executive Director Director - Fernley & Fernley
01.2013 - 01.2019
Global Internship - Philadelphia University
03.2006 - 03.2006
Associate Director/Director of Programs - Philadelphia Children’s Foundation
01.2006 - 01.2013
Receptionist - Pittsburgh Metro APWU
01.2003 - 01.2005
Thomas Jefferson - Bachelor of science, Nursing
Philadelphia University - Master of Business Administration, International Marketing
Clarion University of Pennsylvania - Bachelors of Science, Marketing
Thomas Jeff - Bachelor Of Science In Nursing, Nursing
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