Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tia Evans

Powell,WY

Summary

Versatile professional with extensive experience at Wyold West Brewing Company, excelling in customer service and staff management. Proven track record in upselling promotions and fostering a loyal clientele.

Experienced with crafting unique cocktails and creating a welcoming bar atmosphere. Utilizes strong leadership skills to manage bar operations and staff effectively. Track record of maintaining high customer satisfaction and operational efficiency. Demonstrates ability to take initiative while contributing effectively in team environments.

Overview

14
14
years of professional experience

Work History

Lead, Bartender, Server

Wyold West Brewing Company
10.2017 - Current
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold monthly specials and beverage promotions to exceed daily sales goals.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
  • Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.

General Transcriber

Rev
07.2018 - 01.2020
  • Listened to recorded dictation and transcribed information.
  • Demonstrated flexibility while transcribing various types of content including interviews, meetings, conferences, podcasts, webinars, speeches—resulting in diverse portfolio experience.
  • Enhanced comprehension of diverse accents and dialects through consistent exposure to various speakers, allowing for more accurate transcriptions in multicultural contexts.
  • Demonstrated strong work ethics by maintaining a reliable and punctual record, ensuring deadlines were consistently met for all projects assigned.
  • Met all confidentiality guidelines as directed by company.

Family Manager

Self
11.2013 - 10.2017
  • Managed finances effectively with budgeting and expense tracking to achieve financial goals.
  • Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
  • Maintained a clean and organized household for improved efficiency and stress reduction.
  • Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities.
  • Fostered independence in children by teaching them essential life skills such as time management, organization, and self-care techniques.
  • Cultivated positive relationships with neighbors and community members through participation in local events and organizations.

Kitchen Aide

Joliet Public School
03.2011 - 11.2013
  • Maintained a clean working environment by consistently washing dishes and completing daily cleaning tasks.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Promoted workplace safety through careful adherence to established procedures for handling sharp utensils, hot surfaces, and heavy equipment.
  • Developed strong time-management skills, balancing multiple responsibilities while maintaining focus on task completion throughout shifts.

Education

High School Diploma -

Shoshone Learning Center
Powell, WY
05-2010

Skills

  • Customer service
  • Suggestive selling
  • Staff management
  • Inventory
  • Workplace safety
  • Employee coaching
  • Cleanliness standards

Timeline

General Transcriber

Rev
07.2018 - 01.2020

Lead, Bartender, Server

Wyold West Brewing Company
10.2017 - Current

Family Manager

Self
11.2013 - 10.2017

Kitchen Aide

Joliet Public School
03.2011 - 11.2013

High School Diploma -

Shoshone Learning Center

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Tia Evans