Tia Fields
Memphis,United States
Summary
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
QA Auditor
AT&T Wireless Warehouse
Memphis, Tennessee, United States
08.2016 - 03.2017
- Monitored product flow on conveyor belt, systematically assessing items for quality assurance and error detection.
- Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
- Enhanced product quality by conducting thorough audits and identifying areas for improvement.
- Identified issues of non-compliance and elevated reports to senior personnel.
- Verified manufacturing team compliance with quality control processes to help minimize rework and keep costs low.
- Weighed products prior to shipment to confirm accuracy.
Scanner/picker
Federal Express
Memphis, Tennessee, United States
02.2013 - 08.2013
- Scanned boxes and organized them for efficient shipping.
- Picked boxes from a fast-moving conveyor line for timely order fulfillment.
- Operated scanning equipment to ensure accurate tracking of packages and shipments.
- Conducted routine quality checks on scanned items to ensure data integrity.
- Maintained high accuracy levels with thorough quality checks on scanned documents.
- Maintained cleanliness and organization of work area to promote efficiency and safety.
- Kept work areas neat, clean and free from debris.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Hostess
Genghis Grill
Memphis, Tennessee, United States
05.2012 - 11.2012
- Monitored dining area for cleanliness and readiness, enhancing guest experience.
- Handled guest inquiries and complaints professionally, improving satisfaction rates.
- Collaborated with team members to maintain smooth service during peak hours.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
Education
Diploma -
Raleigh Egypt High School
Memphis, Tennessee, United States01-2012
Skills
- Quality Assurance
- Auditing
- Regulatory Compliance
- Documentation Review
- Order Picking/Packing
- Data analysis
- Process Improvement
- Quality Control
- Data Analysis
- Audit Techniques
LANGUAGES
English - Fluent
WORK AUTHORIZATION
- I am authorized to work in the following countries:
- United States
Timeline
QA Auditor
AT&T Wireless Warehouse
08.2016 - 03.2017
Scanner/picker
Federal Express
02.2013 - 08.2013
Hostess
Genghis Grill
05.2012 - 11.2012
Diploma -
Raleigh Egypt High School