Summary
Overview
Work History
Education
Skills
Timeline
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Tia Fischetta

Upper West Side,NY

Summary

Dynamic and personable, I have over four years of high-volume dining expertise, including nearly two years in NYC's bustling restaurants. I've excelled in providing top-notch service, mastering Toast and Union POS systems, and enhancing guest experiences with extensive food and beverage knowledge. I have a proven ability to thrive under pressure and showcase exceptional work ethic and customer engagement skills. I thrive in high-volume and fast-paced environments, but I also have experience in high-end dining, combining the best of both worlds. I am a team player and adapt to new things very quickly. Even though I am a nursing student, I can provide flexible availability, including weekdays and weekends.

Overview

5
5
years of professional experience

Work History

Waitress

Crompton Ale House
Chelsea, NYC
05.2023 - Current

• Provide excellent service in a large, fast-paced NYC bar & restaurant.

• Garnish cocktails, take food and drink orders, and run drinks promptly.

• Extended knowledge of beer, liquors, cocktails, and wines.

• Professionally served large private parties.

• Learned Union POS system.

• Promoting food and drink specials.

Waitress

Sabi Sushi
Piermont, NY
07.2022 - 10.2023
  • Provided personable service in an intimate, high-volume, fine dining Japanese restaurant.
  • Correctly executed at table wine service.
  • Collaborated with kitchen, bartenders, and sushi chefs to present courses in a timely matter.
  • Attended to tables frequently, without being too overbearing.
  • Learned professional server etiquette
  • Gained knowledge of wine and cocktails.

Waitress

Art Cafe Nyack
Nyack, NY
09.2019 - 08.2022
  • Serving experience included greeting customers, taking orders, running food and drinks, pre-bussing, closing tabs, and stocking.
  • Gracefully managed up to 12 tables at a time, in a fast paced, quick turnover restaurant with little to no assistance.
  • Learned the Toast POS system in and out.
  • Kept the restaurant organized and clean at all times.
  • Gained knowledge of wine, coffee, and IPAs.

Education

Bachelor of Science - Nursing

Long Island University Brooklyn New York
New York, NY
01-2027

Skills

  • Enthusiastic and friendly customer service skills
  • Menu Recall
  • Familiar with Toast and Union POS
  • Pick up new skills very easily
  • Provide excellent service under high pressure
  • Cocktail, beer, wine, liquor, and coffee knowledge
  • Knowledge of many different cuisines
  • High-volume and high-end dining experience for 4 years
  • Almost 2 Years of NYC high-volume experience

Timeline

Waitress

Crompton Ale House
05.2023 - Current

Waitress

Sabi Sushi
07.2022 - 10.2023

Waitress

Art Cafe Nyack
09.2019 - 08.2022

Bachelor of Science - Nursing

Long Island University Brooklyn New York
Tia Fischetta