Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tia Green

Lilburn,GA

Summary

Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Representative/Assistant Manager

Boost Mobile
Burton
01.2019 - 10.2023
  • Analyzed business and sales targets using critical problem-solving skills.us
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Prepared and sold broad range of customized merchandise to individuals and commercial accounts.

Direct Care Worker (DCW)

Progressive Lifestyles
Milford
01.2021 - 06.2023
  • Ambulated individuals around home, public and medical locations.
  • Helped clients get in and out of beds and wheelchairs.
  • Respected cultural diversity when interacting with individuals from different backgrounds.
  • Organized paperwork related to case notes, assessment forms and discharge summaries.
  • Developed individual service plans in collaboration with the client, family members and other professionals.
  • Followed care plan and directions to administer medications.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assisted with client personal care needs to foster independence and well-being.

Debt Collector

Merchants and Medial Credit Corp
Flint
02.2020 - 12.2020
  • Explained the consequences of non-payment in a professional manner.
  • Developed strategies for collecting overdue payments while preserving customer relationships.
  • Assessed customer financial situations to identify hardship cases that required special consideration or alternative repayment options.
  • Arranged for debt repayment or established repayment schedules based on customers' financial situations.

Receptionist

Mott Community College
Flint, MI
06.2017 - 07.2019
  • Scheduled and confirmed appointments and meetings for management team.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Composed and prepared routine correspondence, letters and reports with job-related software.
  • Updated daily log book with information about visitors entering the premises.

Education

License in Pharmacy Technician -

Charter Health Care Training Center
01.2024

High school diploma -

Job Corps
05.2014

Skills

  • Customer service (10 years)
  • Sanitation (3 years)
  • Computer Skills (10 years)
  • Cash Handling (10 years)
  • Front desk (1 year)
  • Guest Services (1 year)
  • 10 key typing (3 years)
  • Inbound Calling (2 years)
  • Serving Experience (1 year)
  • Food service (7 years)
  • Microsoft Office (1 year)
  • Call Center (2 years)
  • Call Center Retention (1 year)
  • Sales (8 years)
  • Inside Sales (8 years)
  • Cleaning Experience (1 year)
  • Communication Skills (10 years)
  • Microsoft Word (5 years)

Certification

  • Driver's License, 05/2014, Present
  • BLS Certification, 09/2023, 09/2025

Timeline

Direct Care Worker (DCW)

Progressive Lifestyles
01.2021 - 06.2023

Debt Collector

Merchants and Medial Credit Corp
02.2020 - 12.2020

Sales Representative/Assistant Manager

Boost Mobile
01.2019 - 10.2023

Receptionist

Mott Community College
06.2017 - 07.2019

License in Pharmacy Technician -

Charter Health Care Training Center

High school diploma -

Job Corps

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Tia Green