Tia Harding
Los Angeles,CA
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
11
11
years of professional experience
Work History
Health Information Management Technician
Long Beach Memorial Medical Center
Long Beach, CA
12.2021 - Current
- Performed quality control checks to ensure accuracy of data entry into electronic health record system.
- Scanned paper records into digital format.
- Processed and responded to external requests for medical records following established protocols.
- Updated patient files with new medical information as needed.
- Provided training to staff members on proper documentation techniques for medical records.
Diagnostic Radiology Clerk
Long Beach Memorial Medical Center
Long Beach, CA
10.2016 - 07.2020
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
- Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
Chief Executive Officer, Personal Trainer
Levels Of Sole
Long Beach, CA
06.2014 - 03.2019
- Trained clients effectively and built dynamic customer relationships, which cut learning time in half.
- Communicated with clients to determine goals and performed client assessments.
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep all client information current.
- Created individual workout routines based on member fitness level.
Personal Trainer
24 Hour Fitness USA Inc.
Long Beach, CA
07.2015 - 03.2016
- Communicated with clients to determine goals and performed client assessments.
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- Assisted clients with developing reasonable diets and nutritional guidelines.
- Created fitness routines to motivate clients to remain in wellness programs.
Education
Bachelor of Arts - Political Science And Government
California State University - Long Beach
Long Beach, CA05.2009
Skills
- Work ethic
- Data entry
- Multi-line phone systems
- Customer relations
- Clerical support
- Healthcare software
Timeline
Health Information Management Technician
Long Beach Memorial Medical Center
12.2021 - Current
Diagnostic Radiology Clerk
Long Beach Memorial Medical Center
10.2016 - 07.2020
Personal Trainer
24 Hour Fitness USA Inc.
07.2015 - 03.2016
Chief Executive Officer, Personal Trainer
Levels Of Sole
06.2014 - 03.2019
Bachelor of Arts - Political Science And Government
California State University - Long Beach
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