Tia Hardy
Bangor
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Kobe Ninja House Japanese Grill
12.2015 - 07.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service. Including managing budgets, inventory control, and vendor relations.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted regular financial analyses of sales data in order to identify trends that informed future marketing efforts.
Sales Associate
Abercrombie & Fitch
10.2013 - 03.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Science - Finance
University of Maine
Orono, ME05.2017
Skills
Operations Management
Inventory control and record keeping
Payroll Administration
Customer Service
Certification
Maine Department of Labor Wage & Hour Compliance Assistance
Timeline
Restaurant Manager
Kobe Ninja House Japanese Grill
12.2015 - 07.2024
Sales Associate
Abercrombie & Fitch
10.2013 - 03.2015
Maine Department of Labor Wage & Hour Compliance Assistance
Bachelor of Science - Finance
University of Maine
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