Summary
Overview
Work History
Education
Skills
Websites
Whyperfectfit
Personal Information
Oil Painting
Timeline
Generic

Tia Harper

Midland

Summary

With over 15 years of experience in advertising, design, and customer service, I bring a unique blend of creativity and technical expertise to every project. My background as a Creative Director has honed my skills in visual communication, branding, and client management. Transitioning to the tech support space, I now leverage my problem-solving abilities to provide exceptional support for Go HighLevel users, ensuring they can fully utilize the platform to grow their businesses. I am passionate about simplifying complex issues, delivering high-quality customer service, and contributing to the success of small businesses and agencies.

Overview

19
19
years of professional experience

Work History

Creative Director

San Diego Art Academy
01.2010 - Current
  • Managed website and student web experiences, creating promotional materials and marketing collateral
  • Developed and implemented design strategies that enhanced the academy's brand presence.

Creative Director

Kure Vapes
01.2018 - 01.2019
  • Designed marketing materials for ongoing promotions, events, and product launches
  • Managed ecommerce inventory and product uploads, ensuring a seamless online shopping experience.

Creative Director

Reality Experts
01.2013 - 01.2017
  • Managed marketing materials for over 100 realtors, customizing branding for each client
  • Developed a custom PHP-based MLS listing map integration for the company's website.

Creative Director

San Diego Hydroponics
01.2010 - 01.2012
  • Managed product inventory uploads, designed logos, merchandise, and print ads for industry publications.

Senior Art Director

Seventhpoint Ad Agency
01.2007 - 01.2009
  • Clients included Virginia Beach Symphonicity, COX Communications, and Popeyes Chicken
  • Led design and creative direction for various ad campaigns and marketing materials.

Art Director

Solomon Friedman Ad Agency
01.2006 - 01.2007
  • Worked on high-profile clients such as MGM Grande, The Henry Ford, and Detroit Opera House
  • Produced innovative designs for print, digital, and video media.

Creative Design Director

Sheriff Mike Bouchard for US Senate
06.2006 - 11.2006
  • Created over 100 promotional videos, digital graphics, and event documentation for the campaign.

Education

Bachelor's of Fine Arts (BFA) in Advertising Design -

College for Creative Studies
Detroit, Michigan
05.2006

Skills

Go HighLevel CRM Expertise: Proficient in setting up, customizing, and optimizing Go HighLevel to automate and streamline business processes

Customer Service Excellence: Strong ability to communicate solutions clearly, maintaining a positive and professional attitude

Technical Problem-Solving: Skilled at identifying and resolving technical issues through independent research and effective solutions


Creative Design: Extensive experience in digital design, branding, and video production, with a focus on aesthetics and usability


Project Management: Proven track record in managing multiple projects, ensuring timely delivery and client satisfaction

Content Strategy: Strategic planning and execution of content that aligns with brand messaging and drives engagement

Cross-Functional Collaboration: Effective collaboration across teams to achieve project goals and deliver high-quality results

Video Editing: Proficient in video production and editing, creating visually engaging and impactful content

Strategic Thinking: Ability to develop and implement long-term strategies that align with business objectives

Time Management: Strong multitasking abilities and organizational skills to manage deadlines and deliver projects on time

Whyperfectfit

My extensive experience in both creative design and customer support makes me an ideal candidate for the Tier 1 Technical Support Agent position at Extendly. I have a deep understanding of Go HighLevel, paired with a passion for helping small businesses and agencies thrive by simplifying complex processes. My ability to communicate clearly, solve technical challenges, and maintain a high standard of customer service aligns perfectly with Extendly's mission to empower clients to grow and operate with ease.

Personal Information

Title: Art Director & Technical Support Specialist

Oil Painting

Raised on Air Force bases around the world by parents who were both Special Ops and computer programmers, I developed a deep-rooted passion for technology from a young age. In 1985, I was already online, testing connectivity and playing video games from the Philippines to the States, working with the U.S. Air Force to push the boundaries of what the internet could do.

This early exposure to technology set the stage for my career. I earned a Bachelor of Fine Arts from the College of Creative Studies in Detroit in 2006, and since then, I’ve designed advertisements, billboards, websites, and print designs for major corporations like MGM Grand, Popeye’s Chicken, COX Communications, The Henry Ford, and even Kid Rock. Despite these accomplishments, my true passion led me to pursue oil painting, which I studied under master painter Andrea Rushing at the San Diego Academy of Art.

While I’ve built a successful career as a web developer, my love for HighLevel and Extendly has truly sparked my enthusiasm. I’m excited about the possibility of joining Extendly to contribute my unique blend of technical expertise, creative skills, and a lifelong passion for innovative solutions.

Timeline

Creative Director

Kure Vapes
01.2018 - 01.2019

Creative Director

Reality Experts
01.2013 - 01.2017

Creative Director

San Diego Art Academy
01.2010 - Current

Creative Director

San Diego Hydroponics
01.2010 - 01.2012

Senior Art Director

Seventhpoint Ad Agency
01.2007 - 01.2009

Creative Design Director

Sheriff Mike Bouchard for US Senate
06.2006 - 11.2006

Art Director

Solomon Friedman Ad Agency
01.2006 - 01.2007

Bachelor's of Fine Arts (BFA) in Advertising Design -

College for Creative Studies
Tia Harper