With over 15 years of experience in advertising, design, and customer service, I bring a unique blend of creativity and technical expertise to every project. My background as a Creative Director has honed my skills in visual communication, branding, and client management. Transitioning to the tech support space, I now leverage my problem-solving abilities to provide exceptional support for Go HighLevel users, ensuring they can fully utilize the platform to grow their businesses. I am passionate about simplifying complex issues, delivering high-quality customer service, and contributing to the success of small businesses and agencies.
Go HighLevel CRM Expertise: Proficient in setting up, customizing, and optimizing Go HighLevel to automate and streamline business processes
Customer Service Excellence: Strong ability to communicate solutions clearly, maintaining a positive and professional attitude
Technical Problem-Solving: Skilled at identifying and resolving technical issues through independent research and effective solutions
Creative Design: Extensive experience in digital design, branding, and video production, with a focus on aesthetics and usability
Project Management: Proven track record in managing multiple projects, ensuring timely delivery and client satisfaction
Content Strategy: Strategic planning and execution of content that aligns with brand messaging and drives engagement
Cross-Functional Collaboration: Effective collaboration across teams to achieve project goals and deliver high-quality results
Video Editing: Proficient in video production and editing, creating visually engaging and impactful content
Strategic Thinking: Ability to develop and implement long-term strategies that align with business objectives
Time Management: Strong multitasking abilities and organizational skills to manage deadlines and deliver projects on time
Raised on Air Force bases around the world by parents who were both Special Ops and computer programmers, I developed a deep-rooted passion for technology from a young age. In 1985, I was already online, testing connectivity and playing video games from the Philippines to the States, working with the U.S. Air Force to push the boundaries of what the internet could do.
This early exposure to technology set the stage for my career. I earned a Bachelor of Fine Arts from the College of Creative Studies in Detroit in 2006, and since then, I’ve designed advertisements, billboards, websites, and print designs for major corporations like MGM Grand, Popeye’s Chicken, COX Communications, The Henry Ford, and even Kid Rock. Despite these accomplishments, my true passion led me to pursue oil painting, which I studied under master painter Andrea Rushing at the San Diego Academy of Art.
While I’ve built a successful career as a web developer, my love for HighLevel and Extendly has truly sparked my enthusiasm. I’m excited about the possibility of joining Extendly to contribute my unique blend of technical expertise, creative skills, and a lifelong passion for innovative solutions.