Summary
Overview
Work History
Education
Skills
Timeline
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Tia Harrison

Killeen,TX

Summary

U.S. Army veteran, detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Esthetician Student

Paul Mitchell The School
10.2022 - 05.2023
  • Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
  • Enhanced spa revenue through upselling additional services and retail products during consultations.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
  • Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.

Prosthetic Representative (GS-9/11)

Veteran Affairs Hospital
02.2017 - 10.2022
  • Enhanced patient satisfaction by providing personalized prosthetic fittings and adjustments.
  • Streamlined processes for efficient prosthetic evaluations, resulting in reduced wait times for patients.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
  • Educated patients and caregivers on proper prosthetic use, contributing to improved daily living activities.
  • Maintained accurate records of patient encounters, ensuring compliance with regulatory requirements and timely reimbursement.
  • Optimized prosthetic functionality through meticulous alignment and component selection, maximizing patient mobility and comfort.
  • Provided exceptional customer service, addressing all questions and concerns promptly and professionally.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Developed comprehensive training materials for new hires, ensuring consistent knowledge and skill development across the team.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.

Education

Esthetics - Licensed Esthetician

Paul Mitchell The School
Austin, TX
05.2023

MBA - Master of Business Administration (Honors)

South University
Austin
05.2020

Bachelor of Science - Healthcare Management (Cum Laude)

South University
Austin
12.2018

Skills

  • Decision Making Abilities
  • Documentation and Recordkeeping
  • Multitasking Capabilities
  • Computer Literacy
  • Problem Solving Abilities
  • Adaptability and Flexibility
  • Attention to Detail
  • Organizational Skills
  • Interpersonal Communication
  • Sales and Marketing
  • Business Development
  • Staff Training

Timeline

Esthetician Student

Paul Mitchell The School
10.2022 - 05.2023

Prosthetic Representative (GS-9/11)

Veteran Affairs Hospital
02.2017 - 10.2022

Esthetics - Licensed Esthetician

Paul Mitchell The School

MBA - Master of Business Administration (Honors)

South University

Bachelor of Science - Healthcare Management (Cum Laude)

South University

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Tia Harrison