Tia Henderson
Atlanta,GA
Summary
Detail-oriented professional with a strong focus on financial accuracy and team dynamics. Seeking to leverage initiative and problem-solving skills in a challenging environment to enhance productivity and elevate team performance.
Overview
9
9
years of professional experience
Work History
Environmental Services Housekeeper
Legacy
Atlanta, GA
06.2024 - 09.2026
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Cleaned Legacy patient rooms with infection control procedures.
Care Associate
Forsyth Medical Center
05.2023 - 08.2024
- Monitored and assisted residents through individual service plans.
- Identified and reported abnormalities or changes in patients' health status to case manager for timely intervention.
- Collected and documented temperature, blood pressure, pulse, and respiration rate per medical or nursing staff instructions to support patient monitoring.
- Ensured cleanliness, sanitation, and organization of assigned station and service areas to promote a safe environment.
Houskeeper
Forsyth Medical Center
08.2022 - 04.2023
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items to enhance guest satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to ensure high-quality linen for guests.
- Maintained clean, comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting to promote a welcoming atmosphere.
Material Handler
FedEx
08.2021 - 04.2022
- Performed cycle counts and inventory control to accurately track product levels.
- Used hand-held scanners and physical logs to accurately track item movements.
- Packed items efficiently into appropriate containers for timely shipment.
- Maintained organized, clean, secure storage areas to protect company assets.
Remote call center represenative
conduent
Winston-Salem, North Carolina
02.2018 - 04.2021
- Responded to incoming customer calls, delivering professional and knowledgeable service to enhance customer satisfaction.
- Verified caller information to ensure compliance with Conduent security protocols.
- Updated customer accounts and contact information in call management databases to maintain accurate records.
Education
Bachelor of Science - Emergency Management And Homeland Security
Post University
Waterbury, CT05-2029
Skills
- Compassionate care
- Chemical safety
- Attention to detail
- time management
- Compassionate care
- Assertiveness
- leadership
- optimistic
- Attention to detail
Accomplishments
- First step award
- student ambassador
Timeline
Environmental Services Housekeeper
Legacy
06.2024 - 09.2026
Care Associate
Forsyth Medical Center
05.2023 - 08.2024
Houskeeper
Forsyth Medical Center
08.2022 - 04.2023
Material Handler
FedEx
08.2021 - 04.2022
Remote call center represenative
conduent
02.2018 - 04.2021
Bachelor of Science - Emergency Management And Homeland Security
Post University