Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tia Hurt

Spring

Summary

Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, complemented by exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.

Overview

25
25
years of professional experience

Work History

Senior Technical Assistant

ExxonMobil Integrated Systems
Spring
09.1997 - 09.2022
  • Facilitated training sessions for new team members on software tools.
  • Streamlined communication between technical teams and project stakeholders.
  • Assessed user needs and provided appropriate solutions for their technical requirements.
  • Collaborated with cross-functional teams to assess data integrity and accuracy.
  • Developed and maintained data analysis reports to identify trends, patterns, and correlations.
  • Assisted with the creation of user-friendly reporting tools for easy access to critical information.
  • Tested new software applications designed for collecting, storing, analyzing, and interpreting data.
  • Provided technical support in the development of database systems.
  • Prepared detailed reports by collecting, analyzing, and summarizing information and trends.
  • Created data visualizations and reports for management, showcasing findings and recommendations.
  • Provided technical support for existing reports, dashboards or other tools.
  • Monitored contract renewal dates and alerted relevant parties timely.
  • Conducted research on legal regulations affecting contracts and agreements.
  • Generated reports summarizing contractual obligations and commitments.
  • Tracked contract expirations dates and provided timely reminders to renew or terminate agreements as needed.
  • Delivered exceptional customer service via phone, email, and chat platforms.
  • Assisted in developing training materials to enhance team performance.
  • Maintained training records and documentation for compliance and reporting purposes.
  • Taught classes and presented self-help or information sessions on subjects related to education and career planning.
  • Conducted ergonomic assessments to evaluate workstation design and user comfort.
  • Facilitated training sessions on proper ergonomics and safe work practices.
  • Created reports summarizing findings from ergonomic assessments, including recommendations for corrective action plans.
  • Tracked the progress of projects by creating dashboards using various software applications such as Microsoft Excel or Power BI.
  • Assisted Project Managers in preparing project plans and schedules, tracking progress, and reporting results.
  • Provided support during audits conducted by external agencies related to any aspect of the organization's operations.
  • Produced thorough, accurate and timely reports of project activities.
  • Collaborated with cross-functional teams to gather requirements for new features.
  • Implemented data security measures to protect sensitive information.
  • Conducted regular backups and recovery tests to ensure data integrity.
  • Developed and maintained database systems for seamless data management.
  • Analyzed user feedback to refine database functionalities and user experience.
  • Applied various skills to evaluate, design, implement and optimize databases and database applications.
  • Collaborated with IT teams on projects involving database design, development, deployment and testing efforts.
  • Assisted in the implementation of disaster recovery solutions including replication between multiple environments.
  • Compiled data from various sources into concise reports suitable for presentation purposes.
  • Assisted in the design of PowerPoint presentations for executive meetings.
  • Proofread documents prior to distribution or release.
  • Managed project timelines by tracking due dates and deadlines.

Education

Lone Star College
Houston, TX

Skills

  • Data analysis
  • Software testing
  • Database development
  • User training
  • Report generation
  • Project management
  • Cross-functional collaboration
  • Problem solving
  • Effective communication
  • Data visualization
  • Customer service
  • Time management

Affiliations

  • ExxonMobil United Way Campaign: Raffle Ticket Sales, Project Lead for several Region-wide Days of Caring activities (site visits, project management, budget, safety protocols, recruiting volunteers). Sites included: Star of Hope transitional center, Houston Food Bank, Montgomery County Women's Shelter, Tri-County Services, Humble Community Assistance, Northwest Assistance Ministries, Girl Scouts Camp, YMCA, Bridgewood Farms, and others
  • Boy Scouts of America - served in multiple leadership positions over a 20 yr period
  • Salvation Army - participates in fundraising events
  • L'Amor Village RTC (children's home) - led several arts & crafts events including Back to School and Christmas
  • Harbor Hospice of Texas (Tomball) - volunteered as visiting caregiver
  • Houston Collie Rescue, Inc. - long-time volunteer and foster home for homeless collies

Timeline

Senior Technical Assistant

ExxonMobil Integrated Systems
09.1997 - 09.2022

Lone Star College

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