Tia Ingram
Self-Employed
Cahokia,IL
1
Certification
7
years of professional experience
Compassionate and dependable Certified Medical Assistant with training in clinical procedures, patient intake, vital signs, documentation, infection control, and front office support. Skilled in communicating with patients, supporting providers, maintaining organized work flows, protecting patient privacy, administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes. I am currently seeking a Certified Medical Assistant position where I can provide professional and patient centered care while continuing to grow in the healthcare field.
Work History
Personal Assistant
7 Years 5 Months- Assists client with daily living activities, enhancing personal independence and comfort.
- Administers medication and monitors health status, ensuring compliance with care plans.
- Develop individualized care strategies, addressing specific client needs and preferences.
- Coordinated transportation for clients to medical appointments and community events, enhancing client participation and well-being.
- Collaborates with healthcare professionals to adjust care plans based on client progress.
- Maintained accurate documentation of client interactions and health records, ensuring seamless continuity of care.
- Assists with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Cultivated strong relationships with clients, providing emotional support and fostering a sense of companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognize and report any abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Coordinated scheduling and appointments for department leadership to ensure efficient time management.
HomeHealth Aid
1 Year 2 Months- Developing and implementing individualized care plans based on the client needs and preferences.
- Communicated with clients' healthcare team and family to develop individualized care plans, addressing specific needs and goals of client.
- Developed and implemented individualized care plans tailored to client needs and preferences, enhancing overall care quality.
- Completed entries in logbooks, journaling , and care plans to accurately document clients' routine vital check.
- Assist with meal planning and preparation according to their dietary restrictions, while adhering to their personal preferences.
- Safely transfer clients using appropriate equipment such as Hoyer lifts or gait belts to help lower the injury risk.
- Communicated with clients' healthcare team and family to develop individualized care plans, addressing specific needs and goals of the client.
- Documented client routines in logbooks and care plans to ensure accurate records.
Front End Sales Associate
3 Years 7 Months- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted customers with product selection, enhancing their shopping experience through personalized recommendations.
- Monitored checkout processes, reducing wait times and improving overall customer satisfaction ratings.
- Processed transactions quickly and accurately, ensuring a seamless checkout experience for customers.
- Developed relationships with regular customers, encouraging loyalty and repeat business through targeted engagement efforts.
- Trained new team members on sales techniques and store policies to foster a knowledgeable workforce.
- Maintained accurate inventory levels, ensuring product availability and proper merchandising standards.
- Assisted in inventory management and restocking, ensuring products were readily available for purchase.
Education
Medical Assistant - Health Sciences
Nursing Assistant - Health Sciences
High School Diploma
Skills
Care planning
Patient care
Daily living support
Transfer assistance
Personal hygiene assistance
Vital signs
Basic first aid
Medication management
Patient education
Care plan documentation
Patient records
EHR Charting
Health record maintenance
Medical terminology knowledge
HIPAA compliance
Health monitoring
Client intake
Appointment coordination
Scheduling
Client communication
Interpersonal communication
Certification
- Cardiopulmonary Resuscitation/ Basic Life Support
- Certified Nursing Assistant
- Certified Medical Assistant
Timeline
HomeHealth Aid
Self-Employed
06.2025 - CurrentRead More
Front End Sales Associate
Walmart
05.2021 - 12.2024Read More
Personal Assistant
Department of Rehabilitation Services
03.2019 - CurrentRead More
Southwestern Illinois College
Medical Assistant from Health Sciences
Read More
Southwestern Illinois College
Nursing Assistant from Health Sciences
Read More
Tomorrow's Youthbuild Charter School
High School Diploma
Read More