Tia Jack
Summary
Dedicated employee with exceptional customer service skills, adept at enhancing guest satisfaction and managing multiple priorities in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Backend Server/ Hostess
Milas Restaurant & Bar
06.2024 - 08.2025
- Provided exceptional customer service in high-volume restaurant environment.
- Assisted in menu recommendations to enhance guest dining experience.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Managed multiple tables simultaneously while maintaining guest satisfaction levels.
- Adapted quickly to changing priorities during peak hours of service.
- Trained new backend servers on restaurant operations and service standards.
- Maximized table turnover rate by managing reservations and seating arrangements.
Front Server/ Cashier/ Chef
Crepe Me Up!
06.2021 - 08.2025
- Delivered exceptional customer service.
- Operated Crepe stand at Graduation parties, baby showers, wedding receptions, birthday parties and Farmers' markets.
- Made personalized food orders and processed all payments.
- Trained new employees.
Backend Server
The Nest
06.2022 - 06.2024
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Managed tables efficiently, prioritized guest needs.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Front Server/ Cashier/ Chef
The Proper Popper
06.2021 - 06.2024
- Operated Kettle corn stand and food truck at busy Farmers' markets.
- Prepped, made, packaged and sold Kettle corn.
- Increased repeat business through personalized attention given to each guest.
Customer Service Cashier
Buhrmaster Farms
06.2020 - 08.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selections to enhance satisfaction.
- Maintained accurate cash register balances throughout shifts to ensure financial integrity.
- Prepared products for sale and refreshed inventory.
- Operated produce stand at Schenectady Farmers' Market.
- Weeded and watered plants.
Education
No Degree - Biology
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2028
High School Diploma -
Scotia Glenville High School
Scotia, NY06-2024
Skills
- Excellent customer service skills
- Personable, friendly, and vibrant
- Distinguished communication skills
- Quick learner and tenacious
Timeline
Backend Server/ Hostess
Milas Restaurant & Bar
06.2024 - 08.2025
Backend Server
The Nest
06.2022 - 06.2024
Front Server/ Cashier/ Chef
Crepe Me Up!
06.2021 - 08.2025
Front Server/ Cashier/ Chef
The Proper Popper
06.2021 - 06.2024
Customer Service Cashier
Buhrmaster Farms
06.2020 - 08.2021
No Degree - Biology
University of North Carolina At Chapel Hill
High School Diploma -
Scotia Glenville High School