Tia jackson
Youngstown
Summary
Compassionate healthcare professional with extensive experience at Mercy Health Hospital, excelling in patient care and safety compliance. Proven ability to build strong client relationships while managing workloads effectively. Skilled in medical terminology and patient scheduling, enhancing overall patient satisfaction through attentive and efficient care delivery.
Results-oriented professional with track record of managing various projects from inception to completion. Known for high standards and strong focus on achieving results through effective team collaboration and adaptability. Expertise in project management and client relations, with reliable and flexible approach to dynamic work environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Independent Contractor
State of Ohio Dodd
04.2020 - Current
- Assisting with daily living activities, running errands, and household chores.
- Providing compassionate and patient-focused care to cultivate well-being.
- Building and maintaining rapport with clients and family members to facilitate trusting caregiver relationship.
- Transporting clients to and from medical appointments with safety and efficiency.
- Assisting clients with daily living needs to maintain self-esteem and general wellness.
Medical Assistant
Youngstown Orthopaedic Associates
11.2019 - 06.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Patient Care Technician
Mercy Health Hospital
10.2016 - 11.2019
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
Fitch High School
Youngstown, OH05-2013
Skills
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
Certification
- OSHA for healthcare with bloodborne pathogens
- HIPAA
- Covid-19 with ETS training
Timeline
Independent Contractor
State of Ohio Dodd
04.2020 - Current
Medical Assistant
Youngstown Orthopaedic Associates
11.2019 - 06.2024
Patient Care Technician
Mercy Health Hospital
10.2016 - 11.2019
Fitch High School
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