Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tia Johnson

Memphis,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience

Work History

Service Recruiter

Proman Staffing
Memphis, TN
03.2016 - Current
  • Oversee payroll processing to ensure that timely and accurate information is maintained in the system and provide to corporate payroll processors.
  • Provide accurate and timely weekly payroll input.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Job placements
  • Manage daily customer communications including customer requests, employee call offs, confirmation of arrivals and other dispatch tasks.
  • Provide client specific reports and other reports as needed
  • Works with National Unemployment Coordinator to monitor unemployment claims; may attend hearings by phone.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Coordinated background checks on successful candidates prior to offer acceptance.
  • Responsible for 100% accuracy of all applications, I-9 forms, medical questionnaires and W-4 and other forms associated with the application and hiring process.
  • Hired employees and processed hiring-related paperwork.
  • Scheduled or conducted new employee orientations.
  • Entered direct deposit and pay card information on employees.
  • Respond to over 100 emails daily.
  • Data Entry/Answer phone calls
  • Ensures accuracy and completeness of assignments.
  • Counsels, coaches and takes disciplinary action with service employees when necessary.
  • Visit client sites to gain knowledge of specific operations and job assignments to provide accurate expectations to employees about jobs.

Senior Records Clerk

Shelby County Public Schools
Memphis, TN
10.1997 - 10.2015
  • Retrieved documents and files from records rooms and online databases.
  • Investigated discrepancies between physical files and electronic databases when needed.
  • Designed forms used by employees to submit requests for new records or updates to existing ones.
  • Creating and maintaining a records Management system.
  • Performing data entry tasks. Prepare and distribute various reports, documents and correspondence.
  • Answer/respond to emails
  • Updating existing records.
  • Maintaining company archives.
  • Scanning and uploading files to create digital copies of physical records.
  • Processing and file copies of incoming and outgoing physical correspondence.
  • Answering phone calls and rerouting to the appropriate offices, as necessary.
  • Sorting and distributing company mail.
  • Processing money order payments from colleges/alumi's requesting a copy of their transcripts.
  • Maintaining student records including attendance records, transcripts, disciplinary actions taken against students, grades.
  • Assisting teachers with entering students grades for report cards and printing over 1,500 report cards to be issued to all students.
  • Processing request for transcripts and sending information to State of TN to process diplomas of high school seniors.
  • Performed other duties as assigned.

Education

High School Diploma -

Trezevant High School
Memphis, TN
05-1996

Skills

  • Strong PC skills, including Microsoft word, Excel and Outlook
  • Excellent communication, organization and time-management skills
  • Recruitment
  • Administrative Skills
  • Ability to multitask and work effectively in a busy environment
  • Problem solving/decision making ability
  • Customer Service
  • Team player

References

References available upon request.

Timeline

Service Recruiter

Proman Staffing
03.2016 - Current

Senior Records Clerk

Shelby County Public Schools
10.1997 - 10.2015

High School Diploma -

Trezevant High School

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Tia Johnson