Tia Leach
Executive Property Manager
Dallas,TX
Summary
Executive property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication, and leadership abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Leasing Agent/Property Manager
Creede Property Management
Krum
03.2023 - Current
- Professional and accomplished property manager with seemless record of overseeing all property operations from leases and rents to marketing and tenant relations.
- Key Contributions are as follows:
- Lease administration: Manage all operational aspects of maintaining 120 doors while working directly with the owners to sustain the occupancy rates as expected. These duties include but are not limited to; preparation and execution of leases from converting leads into showing, into tenants. Ensuring compliance with legal requirements and effectively handling lease renewals and rent collection.
- Marketing: Devise and implement innovative strategies for marketing and advertising properties, utilizing Social media platforms, local websites resulting in increased tenant inquiries.
- Compliance: & Record Keeping: Remain up to date with Fair housing laws and regulations to ensure property compliance, maintaining tenant files, financial files, lease files and all other regulated by TREC.
- Property Maintenance: Maintain a running log of maintenance communication ensuring the follow up and completion of each request while directly reporting to the Owner for any financial / cost incurring requests regarding property upkeep, materials acquisitions.
- Tenant Retention: Send all lease renewal notices in a timely matter to stay within the boundaries of existing lease with intent to gain tenant retention.
- Problem Resolution: Successfully dissolve disputes by being an effective listener and ensuring mutually satisfactory solutions.
Licensed Realtor
eXp Realty
Dallas-Fort Worth
04.2021 - Current
- Responsibilities include: Educate clients on current market conditions, prices, multiple loan structures, to enhance their understanding leading them to make the best-informed decision.
- Schedule and market all showings to perspective clients, including converting leads to clients while demonstrating effective listening strategies and building relationships.
- Prominent on social media, networking, and building new trusting relationships that benefit all involved in the transaction.
- Provide accurate property value estimates through market analysis and provide CMA's to potential and existing clients.
- Establish and nourish strong trust based relationships , encouraging referralls and repeat business.
Director of Agent Recruiting
RE/MAX
McKinney
04.2016 - 11.2018
- Maintain all operational functions of the office during business including but not limited to:
- Onboard new agents to the brokerage by calling recently listed applicants provided by the TREC website.
- Set up meetings with Broker.
- Develop and encourage trusting relationships - recruiting over 10 agents in one year, effectively becoming the top recruiting RE/MAX office in the state of Texas.
- Maintain office in accordance with the owners, assisting in scheduling all vendor lunch and learns and all procedural and operational functions required to smoothly maintain the brokerage.
- Print MLS sheet daily for Broker, assist agents with all marketing as needed.
- Establish and nurture strong- trust based relationships with new and existing agent to promote growth and development of the brokerage by being an active problem solver and effective listener.
Sales and Leasing Consultant
Management Support
McKinney
08.2010 - 04.2016
- Successfully Accomplished and seasoned Leasing Manager with proven track record of high level of customer service leading to an award called "Centennial Lease Award" This was awarded to me in 2012 for "executing" 100 leases in one year.
- Leasing and Marketing strategy: Implement innovative strategies to effectively gain more prospective tenants resulting in occupancy rates climbing to over 98%. This includes calling all other management companies to know the current market in my area, visiting local businesses during LOW vacancy times to promote and encourage prospective tenants to lease. Exceptional Written, oral and communication skills where the drive to my success in this role. My outgoing personality awarded me many years of success with Management Support.
Education
3 - Real Estate Management
Columbia Community College
07.2025
License - Real Estate
Allied Business School
05.2018
High school diploma - Real estate management AAS
Aledo High School
Aledo, TX05.1997
Skills
- Human Resources
- Recruiting
- HR Sourcing (10 years)
- Talent Acquisition
- Property Leasing
- Yardi
- Motivation (10 years)
- Attention to detail (10 years)
- Market Analysis
- Property Management
- Sales Support
- CRM Software
- Office Management
- Fair Housing Regulations
- Human Resources Management
- Interviewing
- Relationship Management
- Administrative Experience
- Research
- Conflict Management
- Property management
- Accounting
- Customer service
- Fair Housing regulations
- Sales
- Account management
- Office management
- Lease administration
- Market analysis
- Property marketing
- Tenant retention
- Compliance management
- Effective communication
- Problem resolution
Certification
- IREM AcoM Candidate*
Certifications include: Building DEI, Customer Service & Loyalty, Marketing, SEO Marketing and AI
- Texas Real Estate license April 2020 to May 2024 Currently hold a Texas Real Estate License
- Real Estate License April 2021 to April 2023
- NARS green home certificate Present
- Express Offers Certification Present
Additional Information
- Dependable, trusting, motivated team player seeking rewarding career in the field of Customer Service that provides room for growth based on performance.
- References available upon request.
Timeline
Leasing Agent/Property Manager
Creede Property Management
03.2023 - Current
Licensed Realtor
eXp Realty
04.2021 - Current
Director of Agent Recruiting
RE/MAX
04.2016 - 11.2018
Sales and Leasing Consultant
Management Support
08.2010 - 04.2016
3 - Real Estate Management
Columbia Community College
License - Real Estate
Allied Business School
High school diploma - Real estate management AAS
Aledo High School
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