Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tia Lyznicki

Lebanon, TN 37087,TN

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Excels in multitasking and decision-making, significantly boosting operational efficiency. Dependable and detail-oriented, consistently exceeds goals, fostering team development.

Overview

5
5
years of professional experience

Work History

Key Carrier

Marshalls
09.2023 - Current
  • Contributed to increased revenue by consistently achieving or surpassing sales targets through upselling techniques and excellent customer service.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Educated staff on strategies for handling difficult customers and challenging situations.

Merchandise Sales Manager

Ulta
04.2023 - 09.2023
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.


General Store Manager

Pacsun
05.2022 - 09.2022
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Recruited trained, and supervised staff members, ensuring consistently high performance standards were met.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Fostered a supportive work environment through coaching sessions, team-building activities, and open communication channels for staff feedback.

Retail Manager

Pacsun
12.2021 - 05.2022
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Coached employees and trained them on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Maintained clean and organized store by streamlining daily operations and introducing new procedures.
  • Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives.

Retail Sales Associate

Pacsun
07.2019 - 11.2021
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Increased sales and customer satisfaction through personalized servicing.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Education

High School Diploma -

Oswego East High School
Oswego, IL
05.2021

Skills

  • Staff training/development
  • Quality assurance
  • Customer Service
  • Meticulously detail-oriented
  • Flexibility and Adaptability
  • Strong multi-tasking
  • Decision-making skill
  • Dependable and reliable
  • Relationship building and management
  • Client Retention
  • Upselling strategies
  • Team Supervision

Timeline

Key Carrier

Marshalls
09.2023 - Current

Merchandise Sales Manager

Ulta
04.2023 - 09.2023

General Store Manager

Pacsun
05.2022 - 09.2022

Retail Manager

Pacsun
12.2021 - 05.2022

Retail Sales Associate

Pacsun
07.2019 - 11.2021

High School Diploma -

Oswego East High School

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Tia Lyznicki