Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tia McCallister

Chicago,IL

Summary

Dependable team player with experience in customer-facing roles. Skilled in communication, time management, and attention to detail. Consistently delivers high-quality service and maintains a clean, organized workspace to enhance customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Uber Driver/Delivery

Uber
Chicago, Illinois
10.2022 - Current
  • Collect food or packages from restaurants or stores and deliver them to customers promptly.
  • Ensure friendly and professional interaction with customers during deliveries.
  • Use the Uber app to follow the most efficient delivery routes, considering traffic and weather conditions.
  • Keep the delivery vehicle clean and in good working condition.
  • Accept delivery requests, track progress, and handle payments via the Uber app.
  • Established positive relationships with customers through courteous interactions.
  • Responded to customer inquiries in a timely manner via phone or text message.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.
  • Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.

Cashier/Customer Service

Whole Foods Market
Evergreen Park, Illinois
08.2022 - 12.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, window sills and floors.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.

Team Member

McDonald's
Blue Island, Illinois
08.2020 - 08.2021
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Greeted customers upon entering the store with friendly demeanor.
  • Addressed customer needs, responding to specific requests.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Processed and retrieved customer special orders.
  • Upheld high standards of productivity and quality in operations.

Education

Associate of Arts - Accounting

Moraine Valley Community College
Palos Hills, IL
12-2024

Skills

  • Customer service
  • Communication skills
  • Time management
  • Restaurant experience
  • Food service
  • Microsoft word
  • POS
  • Multitasking
  • Cleaning Experience
  • Cash Handling
  • Microsoft Word
  • Microsoft Office
  • Microsoft Powerpoint
  • Problem-solving

Certification

  • OSHA Certification
  • Food Handlers Certification

References

References available upon request.

Timeline

Uber Driver/Delivery

Uber
10.2022 - Current

Cashier/Customer Service

Whole Foods Market
08.2022 - 12.2023

Team Member

McDonald's
08.2020 - 08.2021

Associate of Arts - Accounting

Moraine Valley Community College

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