Tia Michel
Riverdale,GA
Summary
Enthusiastic Staffing Coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of policies and procedures and training in Nursing Assistant. Motivated to learn, grow and excel in the healthcare field.
Overview
10
10
years of professional experience
Work History
Staffing Coordinator/Scheduler/Manager
William Breman Jewish Home
11.2012 - Current
- Collaborated with Director of Health Services to determine department's short and long-term hiring needs.
- Acted as staff member advocate, encouraging and supporting LPN's and CNA's to identify and resolve conflicts.
- Developed and facilitated all new-hire orientations.
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Managed payroll for organization of 130 personnel.
- Reviewed time records for 130 employees to verify accuracy of information.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Approved regular payroll submissions for employees.
- Developed guidelines, questionnaires and processes for assessing, interviewing, and onboarding phases
- Assisted with personnel records management to support recordkeeping accuracy
- Verified payroll, vacation and sick time hours to support accounting processes
- Developed and monitored employee recognition programs
- Developed and facilitated new-hire orientations
- Interviewed, hired, and mentored over 50+ new personnel and oversaw all staffing operations
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation
Certified Nursing Assistant
The William Breman Jewish Home
11.2012 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Transported patients between rooms and appointments or testing locations.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Documented patient information and care activities in electronic health record.
- Supported needs of 10+ residents under long-term care.
Education
Nursing Assistant Course - CNA
2001
Associate of Applied Science - Computer Programming/Operations
1996
High School Diploma -
1993
Skills
- Training Materials
- Payroll Processing
- Spreadsheets
- Long-Term Care
- MS Office
- Supervision
- Problem resolution
- Payroll coordination
- Interviewing
- Staffing
- Scheduling
- Patient Care
- Filing
Timeline
Staffing Coordinator/Scheduler/Manager - William Breman Jewish Home
11.2012 - Current
Certified Nursing Assistant - The William Breman Jewish Home
11.2012 - Current
Reading Area Community College - Nursing Assistant Course, CNA
Pace Institute - Associate of Applied Science, Computer Programming/Operations
Reading High School - High School Diploma,
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