Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Tia Moy

Groton,CT

Summary

Organized and results-driven LIS Planner/Scheduler who excels at seeing the big picture and creating plans to achieve business objectives. Possesses strong communication and interpersonal skills to establish and maintain positive working relationships. Has a strong willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

LIS Planner/Scheduler

AMENTUM
04.2021 - Current
  • Responsible for coordinating with various vendors to schedule Repairs, PM's (Preventative Maintenance), and CAL's (Calibrations) on laboratory instrumentation.
  • Responsible for checking and coordinating on-site safety training for visitors and vendors.
  • Operates in EAMS and Tririga for work order management purposes
  • Files paperwork pertaining to instrument repairs, PM's, and CAL's.
  • Closes work orders out daily.
  • Keeps a detailed spreadsheet that details all open and closed work orders.
  • Submits quotes for PO approval and works out of Ariba and Sharepoint to monitor PO's.
  • Monitors the corrective work order queue and schedules work as necessary.

Call Center Administrator

AMENTUM
11.2018 - 04.2021
  • Responsible for answering phone calls and submitting work orders for the Groton and New Haven facilities here in CT
  • Duties include submitting work orders and dispatching them to the appropriate departments
  • These departments include maintenance, custodial, lab services, asset management, etc
  • Top priority is the customer and delivering the most exceptional service
  • Submits monthly/bi-weekly reports periodically and as requested
  • Works heavily in programs such as Tririga, Ariba, and EAMS
  • These programs are used to submit documentation, track deliveries, and submit purchasing information, all of which the call center assists with daily
  • Responsible for keeping work order queues cleared
  • Provides training for new recruits and updates training manuals for various departments.

Chiropractic Assistant/Receptionist

Thames Chiropractic Center
07.2018 - 11.2018
  • Responsible for performing physical therapy for patients
  • Data entry of client information and insurance
  • Scheduled appointments for clients
  • Answered and directed phone calls
  • Responsible for tracking client documentation and the making of client charts, as well as filing
  • Accepted payment from patients
  • Assisted the billing department with accounting functions, including having to speak with/negotiate with insurance companies.

Receptionist

The Connection Center For Behavioral Health
01.2018 - 07.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • · Documented and filed client information via case management and incident reports.

Education

Bachelor of Science - Human Resource Management

Post University
Waterbury, CT
04.2021

High School Diploma -

Griswold High School
Griswold, CT
06.2015

Skills

  • EAMS
  • Ariba/Sharepoint
  • Microsoft Office
  • Data Entry
  • Conflict Resolution
  • Customer Service
  • Accounting/Billing
  • Time Management
  • Detail Oriented
  • Training Coordination
  • Multitasking/Prioritization
  • Client Relations

Timeline

LIS Planner/Scheduler

AMENTUM
04.2021 - Current

Call Center Administrator

AMENTUM
11.2018 - 04.2021

Chiropractic Assistant/Receptionist

Thames Chiropractic Center
07.2018 - 11.2018

Receptionist

The Connection Center For Behavioral Health
01.2018 - 07.2018

Bachelor of Science - Human Resource Management

Post University

High School Diploma -

Griswold High School
Tia Moy