Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tia Newell

Pasco,WA

Summary

Forward-thinking Operations Specialist skillful in executing effective operations and management systems structures. Expertise in taking on routine and complex business challenges with a resourceful approach. Recognized as a driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

13
13
years of professional experience
1
1
Certification

Work History

OPERATIONS SPECIALIST

HANFORD MISSION INTEGRATION SOLUTIONS
11.2020 - Current
  • Field Work Supervisor for Work Station Maintenance B-18 technicians.
  • Managing various IT related projects.
  • Planning and scheduling daily work/work packages, performing pre-job briefings, customer and Union interface, hazard analysis, health and safety.
  • Successfully managing multiple projects simultaneously while adhering to deadlines and budget constraints.
  • Training coordination and scheduling.
  • Training personnel on IT UBS guidelines, business processes, and HMIS work management procedures.
  • HMIS Emergency Emergency Radio support. POC for communication with internal and external customers.
  • Enterprise Service Platform functional system administrator; system issues, permissions, and training.

PROJECT ADMINISTRATOR

MISSION SUPPORT ALLIANCE
05.2016 - 01.2019
  • Trained personnel on IT UBS guidelines, business processes, and MSA work management procedures.
  • Responsible for billing and auditing of Project Specialist and Technician pool allocations, amounting to over $6M in yearly revenue and $500K in resalable equipment.
  • Backup Field Work Supervisor for Work Station Maintenance B-18 technicians. Responsibilities; planning and scheduling, pre-job briefings, customer and Union interface, hazard analysis, health and safety.
  • MSA Commercial Radio Services lead & Emergency Radio support. Responsibilities; inventories, billing, and purchasing. POC for communication with internal and external customers.
  • Remedy Work Management functional system administrator; system issues, permissions, and training.
  • Enterprise Service Platform (ESP) functional system administrator/ESP Technical Team; providing requirements for new forms and workflows, SME on IM Field Support Services processes and interface.
  • Lean Six Sigma Green Belt for process creation/improvements involving IM organizations.

TRAINING COORDINATOR

LOCKHEED MARTIN IS&GS
10.2012 - 05.2016
  • Training coordination, scheduling, lesson plans, and certifications of personnel.
  • Field Work Supervisor for Work Station Maintenance B-18 technicians.
  • Analysis of resumes, interviewing and new hire selection process. Trained newly hired personnel on procedures and work management systems.
  • Interfaced with internal and OHC upper management and Finance on questions and resolution of billing issues.
  • Purchasing Cardholder; responsible for IT project hardware purchases, training courses, supplies, and PPE.
  • Fleet vehicle maintenance POC/reporting, scheduling and DOT training coordination.
  • Other responsibilities: expense reporting, revising policy and procedural documents, MSDS/chemical inventory, property representative for asset management, customer satisfaction reporting.

HEALTH, SAFETY & TRAINING INTERN

C.I. HANFORD INTERNSHIP PROGRAM, HANFORD FIRE
09.2011 - 09.2012
  • Responsible for the organization and uploading of over 4,000 testing and training records into the IDMS Enterprise Workspace.
  • Utilized HFD Emergency Response System to schedule firefighter training, qualifications, and lesson plans.
  • Revised, edited, and formatted procedures, policies, and lesson plans for Chief of Training; created and designed Training Record Form and 2013 Hanford Fire Annual Training Plan.
  • Revised and formatted of the Hanford Management Plans: Occupational Health & Safety Program document.
  • HFD Point of Contact for charity events/programs.

CONDUCT OF TRAINING INTERN

C.I. HANFORD INTERNSHIP PROGRAM, HAMMER
05.2011 - 09.2011
  • Assisted in the design of user-friendly HFACTS database for HAMMER/Hanford photos, implemented new photo computer software and scanner process.
  • Assisted Information Services and Marketing with external website administration and construction.
  • Created informational posters and other learning tools for facility’s Learning Resource Center, and marketing materials from flyers to exhibit displays.

ASSISTANT STORE MANAGER

RITE AID PHARMACY
11.2010 - 05.2011
  • Managed approximately 30 store associates through the execution of company business plans/objectives.
  • Managed opening and closing procedures, scheduled shifts, and maintained accountability for cash handling and banking.
  • Responsible for meeting store budgeted sales, margin, labor, and expenses.

Education

Bachelor of Science - Business Management

Western Governors University
Salt Lake City, UT

Associate of Science - Business Administration

Columbia Basin College
Pasco, WA

Skills

  • Project Management
  • Operations Management
  • Planning and Coordination
  • Staff Supervision

Certification

  • CPR/AED & FIRST AID
  • BOARD OF CERTIFIED SAFETY PROFESSIONALS, SAFETY TRAINED SUPERVISOR - CONSTRUCTION
  • FIELD WORK SUPERVISOR
  • LEAN SIX SIGMA GREEN BELT

Timeline

OPERATIONS SPECIALIST

HANFORD MISSION INTEGRATION SOLUTIONS
11.2020 - Current

PROJECT ADMINISTRATOR

MISSION SUPPORT ALLIANCE
05.2016 - 01.2019

TRAINING COORDINATOR

LOCKHEED MARTIN IS&GS
10.2012 - 05.2016

HEALTH, SAFETY & TRAINING INTERN

C.I. HANFORD INTERNSHIP PROGRAM, HANFORD FIRE
09.2011 - 09.2012

CONDUCT OF TRAINING INTERN

C.I. HANFORD INTERNSHIP PROGRAM, HAMMER
05.2011 - 09.2011

ASSISTANT STORE MANAGER

RITE AID PHARMACY
11.2010 - 05.2011

Bachelor of Science - Business Management

Western Governors University

Associate of Science - Business Administration

Columbia Basin College

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