Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Tia Ogilvie

Seattle,Wa

Summary

Professional Museum tour and hospitality specialist. Adept at delivering exceptional guest experiences and maintaining welcoming environment. Successfully managed high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities, including customer security issues. Team collaboration with coworkers and management. Completed six month Chihuly Graphic Design Mentor Program.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Exhibition Host

Chihuly Garden and Glass
Seattle Center
07.2024 - Current
  • As Exhibition Host, I am responsible for providing a friendly and educational experience to all Guests. I engage with Guests throughout the exhibition by providing tours and other educational programs. I work directly with the security team to ensure integrity of the art and customer intervention.
  • Duties include maintaining and controlling an even flow of all visitors, advancing Guest's knowledge, and answering questions, while promoting a positive and professional environment for all Chihuly Garden and Glass Team Members and Guests. The Exhibition Host also has the duty of protecting the art and approaching the guest(s) that break the rules with de-escalation skills, respect, and kindness. An additional responsibility is preparing for the opening of the Museum. This includes ensuring the Museum is ready for visitors before the doors open.
  • As an experienced core member of the team, I train new employees in knowledge and procedures needed to become a successful exhibition host.
  • The tours I provide are memorized and presented to up to 60 people at a time. I cover the biography of the artist, knowledge of the artist's inspiration, and glass blowing techniques. During the slow months these are thirty minute tours, and during the busy season I present up to four out of the seven 10 minute talks for each specific gallery.
  • Additionally, I joined a mentorship program in the Chihuly Museum Graphic Design department for six months. I learned the ins and outs of what everyday would look like, sharing resources, project management advice, and receiving critique on personal graphic design work.

Sales Associate

Moon Valley Organics
Pike Place Market
07.2023 - 03.2024
  • I was a key holding sales associate that would open the Pike Place Market location and close the location by setting up and taking down displays, samples, gift bags, and completing the cleaning duties.
  • Main duties included; enticing customers to the stand by engaging with anyone that walked, creating loyal customers with customer service skills and interaction. I also provided expertise on the products such as, how they work, what would work best for individuals and ingredient information. I also restocked supplies throughout the day.
  • Secondary duties included; creating holiday and gift sets with my own combination of products, and creating personalized gifts for specific customers

Optometrist Assistant

Paris Miki
Bellevue, WA
10.2019 - 03.2020
  • Main duties included; Facilitating multiple eye pre-test, prepping machines before and after each patient.
  • Secondary duties included; receptionist duties such as making appointments, checking insurance, process payments, file documents, order supplies, cleaning and maintaining office appearance.
  • Work face to face with patients from all over the world, ages 3yrs-90yrs. Check them in and provide customer service when not with the doctor.

Education

Bachelors of Arts - Visual Arts and Sociology

Evergreen State College
Olympia, WA
01.2026

Skills

  • Graphic Design Experience with Adobe Suites, Canva, & Procreate
  • Excellent Communication Skills
  • Public Speaking Skills
  • Highly Organized
  • Detailed Oriented
  • Video Editing
  • Illustration
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Certification

  • Evergreen College Promotional Video Certificate: Experience in Video Editing & After Effects
  • Evergreen College Graphic Design Certificate : Experience in Adobe Software, Canva, Procreate

Interests

  • Creating original art pieces, including painting, drawing and sketching
  • Graphic Design
  • Crafting and DIY Projects
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Interior Design
  • Photography

Timeline

Exhibition Host

Chihuly Garden and Glass
07.2024 - Current

Sales Associate

Moon Valley Organics
07.2023 - 03.2024

Optometrist Assistant

Paris Miki
10.2019 - 03.2020

Bachelors of Arts - Visual Arts and Sociology

Evergreen State College
Tia Ogilvie