Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Hi, I’m

Tia Pree

Stockbridge,Ga
The way to get started is to quit talking and begin doing.
Walt Disney
Tia Pree

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-driven with a strong background in customer service. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

7
years of professional experience
1
Certification

Work History

PreeProperties

Founder | Realtor
07.2017 - Current

Job overview

  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms..
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Developed and presented proposals to clients to raise awareness of potential real estate investments.

Nufeet

Marketing Manager
01.2021 - 03.2023

Job overview

  • Worked with management team to oversee and monitor marketing strategy.
  • Managed creation of marketing materials, collateral and sales support tools.
  • Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Researched developing trends to stay updated with new ideas and marketing practices.
  • Created and managed social media campaigns to increase brand engagement.

Continuum

Technical Support Specialist
02.2022 - 07.2022

Job overview

  • Provided tech support for Verizon Wireless customers, addressing inquiries and concerns related to various products and services.
  • Assisted customers with troubleshooting technical issues, including internet connectivity, device setup, and software problems.
  • Received training on cybersecurity best practices and educated customers on potential security risks
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Used ticketing systems to manage and process support actions and requests.

Teachers On Demand

Substitute Teacher
01.2016 - 11.2018

Job overview

  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Took over the class for the regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Organized lesson plans using teaching software for long-term interim assignments.
  • Developed rules and set goals to maintain order in the classroom.

Teleperformance

Technical Support Representative
03.2017 - 11.2017

Job overview

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Used ticketing systems to manage and process support actions and requests.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Explained security measures in simple terminology to help users understand malware and phishing threats.

Education

Google

Course Certificate from Foundations of Cybersecurity
05.2023

GATSON TRAINING ASSOCIATES
Conyers, GA

Certificate from Property And Casualty
04.2022

Ashford University
San Diego, CA

Bachelor of Arts from Psychology
10.2015

Skills

  • Insurance policy coverage knowledge
  • Skills
  • Sales Negotiation
  • Market and Competitive Analysis
  • Administrative Support
  • Contact Management Systems
  • POS Systems
  • High-Volume Call Environments
  • Microsoft 360
  • First-Tier Technical Support
  • Sales and Upselling
  • Interpersonal Skills
  • Customer Service
  • Problem-Solving
  • Self-Motivated
  • Excellent Communication
  • Clerical Support
  • Interpersonal Communication
  • Analytical and Critical Thinking

Certification

  • Licensed Realtor - 2017
Availability
See my work availability
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monday
tuesday
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friday
saturday
sunday
morning
afternoon
evening
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Timeline

Technical Support Specialist

Continuum
02.2022 - 07.2022

Marketing Manager

Nufeet
01.2021 - 03.2023

Founder | Realtor

PreeProperties
07.2017 - Current

Technical Support Representative

Teleperformance
03.2017 - 11.2017

Substitute Teacher

Teachers On Demand
01.2016 - 11.2018

Google

Course Certificate from Foundations of Cybersecurity

GATSON TRAINING ASSOCIATES

Certificate from Property And Casualty

Ashford University

Bachelor of Arts from Psychology
Tia Pree