Summary
Overview
Work History
Education
Skills
Certification
Professionalreferences
Timeline
Generic

Tia Searcy

Detroit,Michigan

Summary

Detail-oriented professional with a strong work ethic and a commitment to delivering high-quality results. Proven ability to supervise teams effectively while fostering collaboration and innovation. Expertise in leadership and problem-solving, successfully addressing unforeseen challenges with strategic solutions.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Transferred Production Worker

Ford Motor Company
Ohio / Michigan , Cleveland
03.2024 - Current
  • Hand-assembled needed parts for V6 engines.
  • Inspected finished products for quality and adherence to customer specifications.
  • Ensure operations area are neat and orderly to minimize obstacles.
  • Utilize standard operating procedures and communication specified in the company operation manual.
  • Followed safety protocols while operating machines and equipment.
  • Reported any issues to supervisor immediately for resolution.

Sales Rep. – Team Leader

CDK Kreative Kreations
Detroit, Michigan
01.2017 - Current
  • Keeps track of current invoices, orders and ensure they are entered in the system correctly
  • Assist with recording all customer interactions, details of inquiries, complaints, and reviews
  • Develop procedures to ensure all customers are serviced in a professional and timely manner
  • Assist customers by providing information, resolving any complaints or inquiries in a timely fashion
  • Balance cash registers, daily cash receipts, and complete required paperwork before and after shifts
  • Train team members regarding company policies and requirements needed to perform their job well
  • Schedule breaks and lunch hours for team members—adjust schedules as needed to keep store organized

Production Worker

Ford Motor Company
Dearborn, Michigan
06.2020 - 03.2024
  • Secondary Team Leader: Coordinated manpower allocation to optimize team efficiency, monitored material inventory level for continuous workflow and resolved issues promptly to minimize operational downtime.
  • Coordinate closely with quality control regarding products awaiting dispositions
  • Use different power tools to solder, weld, drill, and attach parts in an efficient and timely manner
  • Examines completed work (in-process & finished goods) to detect defects and verify conformance
  • Utilize standard operating procedures and communication specified in the company operation manual
  • Ensure, maintain, and enforce a safe and clean working environment at all times—reporting any hazards
  • Participate in group receiving notification for being a safe work environment by completing safety checks
  • Perform daily and weekly performance measurements, update key performance indicators at end of shift

Pharmacy Technician

Rite Aid
Detroit, Michigan
02.2020 - 06.2020
  • Partnered with pharmacy staff to assist with drug inventory, purchasing, and receiving
  • Followed the process off all state and federal guidelines regarding medication including HIPAA
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
  • Performed cash register operations, such as handling cash, processing payment, and bagging items
  • Established and maintained profiles in NexGen including demographic, medication, allergy information
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use

Connection Center Advisor

Concentrix – GM
Warren, Michigan
08.2018 - 05.2019
  • Delivered service to end-users operating and using automated call distribution phone software
  • Interacted with customers to process information in response to inquiries, concerns, and requests
  • Accurately processed and recorded phone transactions using a computer and designated software
  • Gathered customer information and determined the issue by evaluating and analyzing the symptoms
  • Organized ideas and communicated messages appropriately to management in a professional manner
  • Researched using all available resources to provide the best outcome to the member in a timely manner
  • Diagnosed and resolved technical hardware/software issues involving internet connectivity, Bluetooth, etc

Education

Diploma -

Fitzgerald High School
Detroit, Michigan

Skills

  • Quality assurance
  • Efficient communication
  • Production line support
  • Forklift certification
  • Workplace cleanliness
  • Counting accuracy
  • Hand tool proficiency
  • Materials handling
  • Staff training and development
  • Strategic planning
  • Team leadership
  • Complex Problem-solving

Certification

Forklift Certified, 02/01/20, 02/01/25

Professionalreferences

  • Alyshia Hurt, (313) 433-2931
  • Giselle Brunson, (404) 771-7040
  • Cheryl Kitchen, (313) 864-4235
  • Nichelle Payne, (313) 433-856

Timeline

Transferred Production Worker

Ford Motor Company
03.2024 - Current

Production Worker

Ford Motor Company
06.2020 - 03.2024

Pharmacy Technician

Rite Aid
02.2020 - 06.2020

Connection Center Advisor

Concentrix – GM
08.2018 - 05.2019

Sales Rep. – Team Leader

CDK Kreative Kreations
01.2017 - Current

Diploma -

Fitzgerald High School

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Tia Searcy