Tia Sidel
Roseland,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly, reliable and offers unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
Work History
Crew Member
Dairy Queen
07.2024 - Current
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked front counter, drive-thru and other areas.
- Reduced food waste through proper portion control measures and careful monitoring of product expiry dates.
Crew Member
Haagen Dazs
05.2024 - 10.2024
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Ensured compliance with all food safety regulations by strictly adhering to proper handling and storage procedures.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, promptly addressing any inquiries or concerns to ensure satisfaction with their ice cream experience.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Cashier
ShopRite
06.2023 - 02.2024
- Handled multiple payment methods securely, maximizing customer satisfaction
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Mentored new employees on cashier duties and best practices, improving overall staff performance
- Resolved customer complaints professionally, leading to improved customer relations and loyalty
Snack Bar Employee
Essex Fells Country Club
05.2022 - 09.2022
- Assisted in training new employees on proper food handling techniques and customer service best practices
- Documented customer orders and conveyed special requests to kitchen staff
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
Education
High School Diploma -
West Essex Regional School
North Caldwell, NJ06.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Cash Register Operation
- Currency counting
- Multitasking and organization
- ServSafe certified
- First aid and CPR certified
Accomplishments
- Girl Scouts for 13 years
- Received Girl Scout Bronze and Silver Award
- Stage Manager for School Plays/Musical Productions (3 years)
- International Thespian Society (3 years)
- Thespian of the Year
- School Peer leader to mentor freshman
- National Honors Society (2 years)
- Trained and mentored 7 employees.
Timeline
Crew Member
Dairy Queen
07.2024 - Current
Crew Member
Haagen Dazs
05.2024 - 10.2024
Cashier
ShopRite
06.2023 - 02.2024
Snack Bar Employee
Essex Fells Country Club
05.2022 - 09.2022
High School Diploma -
West Essex Regional School