Tia Walls
Severna Park,MD
Summary
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
22
22
years of professional experience
Work History
Patient Care Technician
Howard County General Hospital
12.2015 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Collected and documented patient information to aid in accurate medical record keeping.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Supported patients' daily living activities, improving their hospital stay experience.
- Collected blood samples in accordance with laboratory protocols and regulations.
Medical Assistant
Maryland Primary Care Physicians
10.2010 - 12.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Patient Care Technician
Howard County General Hospital
04.2007 - 09.2010
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
CNA/GNA
Marley Neck Health and Rehabilitation Center
03.2004 - 04.2007
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Nursing
Howard Community College
Columbia, MDNURSING
Anne Arundel Community College
Arnold, MD05-2027
Skills
- Patient Vital Signs Monitoring
- Patient scheduling
- CPR certification
- Service Excellence
- Venipuncture Proficiency
- Empathetic Approach
- Integrity in Professional Conduct
- Basic nursing care
- HIPAA compliance
- Deescalation training
- Empathy and compassionate care
- Electronic charting
- Safety protocols
- Phlebotomy techniques
- Administering vaccines
Timeline
Patient Care Technician
Howard County General Hospital
12.2015 - Current
Medical Assistant
Maryland Primary Care Physicians
10.2010 - 12.2012
Patient Care Technician
Howard County General Hospital
04.2007 - 09.2010
CNA/GNA
Marley Neck Health and Rehabilitation Center
03.2004 - 04.2007
Nursing
Howard Community College
NURSING
Anne Arundel Community College