TIA White
Facility Coordinator
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Quality Control Specialist
JLL, Jones Lang LaSalle
, NM
03.2022 - Current
- Created and maintained several databases to track data.
- Fixed identified issues to increase productivity and boost workflows.
- Fixed identified issues to improve workflows.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Work Order Coordinator
JLL, Jones Lang LaSalle
, Remote
07.2020 - 03.2023
- Enter new vendors into the vendor management system and assist with communication with any follow up to vendor
- Receive and create work requests for facilities services
- Support the Facilities manager in a Facilities Coordination of Services roll
- Served as point of contact for internal and external customers seeking support and information
- Pushed contractors and vendors to complete projects within specified timelines
- Assisted Facilities Manager in project implementation, materials procurement and scheduling.
Facilities Coordinator
Great Plains Technical Services
Overland Park, KS
12.2016 - 10.2020
- Provides reports on open and closed work orders and checks status with appropriate technician or vendor
- Communicates work orders to technicians and assists management in resolving problems
- Creates vendor files and checks accuracy on completed paperwork submitted by vendors
- Responds to client inquires and concerns
- Follows up with clients to ensure customer satisfaction work orders, customer follow-ups
- Managed on-site evaluations, internal audits and customer surveys
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Assistant Property Manager
Shadow Creek Apartments
Kansas City, MO
01.2016 - 11.2016
- Showed apartments to potential tenants and answered questions regarding the community
- Ensured policies and rules were followed by all tenants
- Kept accurate records of all resident and tenant correspondence
- Ensured that each guest's experience was positive, memorable and consistent
- Detailed and promoted specifics of accommodations during tours of vacant condominiums for prospective clients
- Verified income, assets and expenses and completed file tracking sheet for each applicant
- Followed up on delinquent tenants and coordinated collection procedures.
Property Manager
Brentwood Manor Apartments
Kansas City, MO
01.2014 - 01.2016
- Analyzed and evaluated monthly and quarterly financial statements
- Verified that all customer complaints were handled promptly and appropriately
- Completed final move-out walk-throughs for tenants
- Verified income, assets and expenses and completed file tracking sheet for each applicant
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Assistant Property Manager
Courtyard Apartments
Kansas City, MO
03.2011 - 01.2014
- Monitored the market to capitalize on the latest trends
- Implemented innovative programs to increase employee loyalty and reduce turnover
- Processed security deposit refunds.
Property Manager
ParkGate Apartments
Kansas City, MO
04.2006 - 02.2009
- Maintained original leases and renewals for the management office
- Scheduled contractors for maintenance issues
- Followed up on delinquent tenants and coordinated collection procedures
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Education
High School Diploma -
University of Phoenix
OnlineSkills
Quality assuranceRecordkeeping skillsOrganization and Time ManagementActive ListeningInterpersonal CommunicationCritical ThinkingTraining and Development
Correction action planning
Materials inspection
Great judgment
Discretion
Corrective actions
Special projects
Timeline
Quality Control Specialist
JLL, Jones Lang LaSalle
03.2022 - Current
Work Order Coordinator
JLL, Jones Lang LaSalle
07.2020 - 03.2023
Facilities Coordinator
Great Plains Technical Services
12.2016 - 10.2020
Assistant Property Manager
Shadow Creek Apartments
01.2016 - 11.2016
Property Manager
Brentwood Manor Apartments
01.2014 - 01.2016
Assistant Property Manager
Courtyard Apartments
03.2011 - 01.2014
Property Manager
ParkGate Apartments
04.2006 - 02.2009
High School Diploma -
University of Phoenix