TIA White
Facility Coordinator
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Quality Control Specialist
JLL, Jones Lang LaSalle
, NM
03.2022 - Current
- Created and maintained several databases to track data.
- Fixed identified issues to increase productivity and boost workflows.
- Fixed identified issues to improve workflows.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Work Order Coordinator
JLL, Jones Lang LaSalle
, Remote
07.2020 - 03.2023
- Enter new vendors into the vendor management system and assist with communication with any follow up to vendor
- Receive and create work requests for facilities services
- Support the Facilities manager in a Facilities Coordination of Services roll
- Served as point of contact for internal and external customers seeking support and information
- Pushed contractors and vendors to complete projects within specified timelines
- Assisted Facilities Manager in project implementation, materials procurement and scheduling.
Facilities Coordinator
Great Plains Technical Services
Overland Park, KS
12.2016 - 10.2020
- Provides reports on open and closed work orders and checks status with appropriate technician or vendor
- Communicates work orders to technicians and assists management in resolving problems
- Creates vendor files and checks accuracy on completed paperwork submitted by vendors
- Responds to client inquires and concerns
- Follows up with clients to ensure customer satisfaction work orders, customer follow-ups
- Managed on-site evaluations, internal audits and customer surveys
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Assistant Property Manager
Shadow Creek Apartments
Kansas City, MO
01.2016 - 11.2016
- Showed apartments to potential tenants and answered questions regarding the community
- Ensured policies and rules were followed by all tenants
- Kept accurate records of all resident and tenant correspondence
- Ensured that each guest's experience was positive, memorable and consistent
- Detailed and promoted specifics of accommodations during tours of vacant condominiums for prospective clients
- Verified income, assets and expenses and completed file tracking sheet for each applicant
- Followed up on delinquent tenants and coordinated collection procedures.
Property Manager
Brentwood Manor Apartments
Kansas City, MO
01.2014 - 01.2016
- Analyzed and evaluated monthly and quarterly financial statements
- Verified that all customer complaints were handled promptly and appropriately
- Completed final move-out walk-throughs for tenants
- Verified income, assets and expenses and completed file tracking sheet for each applicant
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Assistant Property Manager
Courtyard Apartments
Kansas City, MO
03.2011 - 01.2014
- Monitored the market to capitalize on the latest trends
- Implemented innovative programs to increase employee loyalty and reduce turnover
- Processed security deposit refunds.
Property Manager
ParkGate Apartments
Kansas City, MO
04.2006 - 02.2009
- Maintained original leases and renewals for the management office
- Scheduled contractors for maintenance issues
- Followed up on delinquent tenants and coordinated collection procedures
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Education
High School Diploma -
University of Phoenix
OnlineSkills
Quality assuranceundefined
Timeline
Quality Control Specialist
JLL, Jones Lang LaSalle
03.2022 - Current
Work Order Coordinator
JLL, Jones Lang LaSalle
07.2020 - 03.2023
Facilities Coordinator
Great Plains Technical Services
12.2016 - 10.2020
Assistant Property Manager
Shadow Creek Apartments
01.2016 - 11.2016
Property Manager
Brentwood Manor Apartments
01.2014 - 01.2016
Assistant Property Manager
Courtyard Apartments
03.2011 - 01.2014
Property Manager
ParkGate Apartments
04.2006 - 02.2009
High School Diploma -
University of Phoenix
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