Tia Wiley
South Holland,IL
Summary
A determined college student looking to provide value to a business while I am in school. My communication and intelligence will contribute to team success while gaining valuable experience. Through effective leadership and critical reasoning, I've enhanced my career opportunities. Working with others, I have demonstrated adaptability and team development, significantly contributing to team success with innovative training techniques. Skilled in intentional listening, I fostered strong relationships and can transfer part of these skills to other positions. My goals have been reached by relationship-building and continuous product and systems knowledge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Provider Data Management
HCSC - Blue Cross Blue Shield of Illinois
Chicago, Illinois
03.2026 - 04.2026
- Managed daily responsibilities proficiently and accurately.
- Participated in weekly meetings for training
- Maintained documentation of all operational processes related to my position.
- Made necessary changes and updates to my assigned cases.
- Collaborated with other departments to ensure accurate representation of provider data in the system.
Cashier
Menards Inc. - Home Improvement
Dolton, Illinois
07.2025 - 02.2026
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers with product inquiries and provided recommendations and info on store procedures or policies.
- Handled returns and exchanges while adhering to store policies.
- Engaged with customers to create a welcoming shopping experience.
Sales Representative
Vector
Tinley Park, IL
06.2024 - 09.2024
- Organized client visits, presentations, and product demonstrations.
- Demonstrated product features and benefits for customers' needs.
- Engaged customers in friendly, professional dialogue to determine needs.
- Provided accurate details about products, prices, and services, while helping customers make confident choices in sizing and styling their items.
- Attended weekly team meetings to review performance goals and objectives.
- Secured new sales leads through targeted calling, and effective networking efforts.
Youth Workforce Development Internship Program
CEDA- Community & Economic Development Association
South Holland, IL
06.2021 - 08.2023
- Established and maintained a productive rapport with managers and team members.
- Collaborated with the team to continuously improve career and placement opportunities.
- Communicated expectations and objectives necessary for intern success.
- Obtained and organized manuals, guides, and visual materials for development and training purposes.
- Completed and recorded training activities to assess program success.
- Used role play, lectures, and simulations to present information in diverse instructional techniques across multiple formats.
- Participated in and attended meetings and seminars to gather information for use in training initiatives, or to provide management updates on the training program status.
Education
High School Diploma -
Thornwood High School
South Holland, IL05-2024
Some College (No Degree) - Aviation Management
Southern Illinois University, Carbondale
Carbondale, ILSome College (No Degree) - General Studies
South Suburban College of Cook County
South Holland, ILSkills
- Approachable Attitude
- Effective Communication
- Team Development
- Attentive Listening Ability
- Adaptable Learner
- Critical Reasoning
Certification
- Air Leakage Control Installer (ALCI)
- Building Performance Institute Certification (BPI)
- Blower Door Certification
- Infiltration and Duct Leakage
- Private Pilot Certification
Timeline
Provider Data Management
HCSC - Blue Cross Blue Shield of Illinois
03.2026 - 04.2026
Cashier
Menards Inc. - Home Improvement
07.2025 - 02.2026
Sales Representative
Vector
06.2024 - 09.2024
Youth Workforce Development Internship Program
CEDA- Community & Economic Development Association
06.2021 - 08.2023
High School Diploma -
Thornwood High School
Some College (No Degree) - Aviation Management
Southern Illinois University, Carbondale
Some College (No Degree) - General Studies
South Suburban College of Cook County