Overview
Work History
Education
Skills
Timeline
Generic

Tia Williams

Surprise,Arizona

Overview

11
11
years of professional experience

Work History

Taxi Dispatcher

Wood River Taxi
11.2022 - 08.2024

Deli Asst

Atkinson Market
03.2017 - 03.2021
  • Assisted in food preparation and handling to maintain quality standards.
  • Provided customer service by answering questions and addressing concerns promptly.
  • Maintained cleanliness of work area and equipment to ensure health compliance.
  • Learned proper safety protocols for food handling and operation of kitchen tools.
  • Supported daily operations by restocking deli displays and prepping ingredients as needed.
  • Followed recipes and portion control guidelines to ensure consistency in food offerings.
  • Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Collaborated with team members to ensure smooth operation of the deli department.
  • Provided excellent customer service through active listening and addressing customer needs promptly.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Assisted in maintaining a clean and organized workspace, ensuring compliance with health regulations.
  • Accurately operated cash register to process customer payments.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared salads, soups and sandwiches for customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Accurately weighed, labeled, and priced deli items for customers'' convenience, leading to quicker checkout times.
  • Maintained accurate inventory control by conducting regular stock checks and replenishing as necessary.
  • Implemented creative merchandising strategies for display cases that attracted customer attention and boosted sales.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Prepared fresh, high-quality deli products for sale, contributing to increased revenue.
  • Monitored product quality closely by checking expiration dates and rotating stock accordingly.
  • Developed positive relationships with regular customers through attentive service and genuine conversation.
  • Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
  • Created appealing food arrangements for party trays and specialized orders.
  • Sliced meats and cheeses according to customer preferences, providing personalized service that encouraged repeat business.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Adhered strictly to food safety guidelines when handling and preparing products, ensuring a safe and healthy environment for customers.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Collaborated with team members to efficiently manage inventory levels and stock supplies.

Customer Service Cashier

Building Material Thrift Store
08.2013 - 10.2016

Education

No Degree - Business

Santa Monica College
Santa Monica, CA

Business

Cal State Northrige
Northridge, CA

Skills

  • Strong multitasking
  • Quick learner
  • Dispatch software
  • Team player attitude
  • Customer Service-oriented
  • Effective decision making

Timeline

Taxi Dispatcher

Wood River Taxi
11.2022 - 08.2024

Deli Asst

Atkinson Market
03.2017 - 03.2021

Customer Service Cashier

Building Material Thrift Store
08.2013 - 10.2016

No Degree - Business

Santa Monica College

Business

Cal State Northrige
Tia Williams