Tia Williams
Surprise,Arizona
Overview
11
11
years of professional experience
Work History
Taxi Dispatcher
Wood River Taxi
11.2022 - 08.2024
Deli Asst
Atkinson Market
03.2017 - 03.2021
- Assisted in food preparation and handling to maintain quality standards.
- Provided customer service by answering questions and addressing concerns promptly.
- Maintained cleanliness of work area and equipment to ensure health compliance.
- Learned proper safety protocols for food handling and operation of kitchen tools.
- Supported daily operations by restocking deli displays and prepping ingredients as needed.
- Followed recipes and portion control guidelines to ensure consistency in food offerings.
- Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Collaborated with team members to ensure smooth operation of the deli department.
- Provided excellent customer service through active listening and addressing customer needs promptly.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Assisted in maintaining a clean and organized workspace, ensuring compliance with health regulations.
- Accurately operated cash register to process customer payments.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Offered product samples to customers, generating additional sales through taste-testing.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Accurately weighed, labeled, and priced deli items for customers'' convenience, leading to quicker checkout times.
- Maintained accurate inventory control by conducting regular stock checks and replenishing as necessary.
- Implemented creative merchandising strategies for display cases that attracted customer attention and boosted sales.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Prepared fresh, high-quality deli products for sale, contributing to increased revenue.
- Monitored product quality closely by checking expiration dates and rotating stock accordingly.
- Developed positive relationships with regular customers through attentive service and genuine conversation.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Created appealing food arrangements for party trays and specialized orders.
- Sliced meats and cheeses according to customer preferences, providing personalized service that encouraged repeat business.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Adhered strictly to food safety guidelines when handling and preparing products, ensuring a safe and healthy environment for customers.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Collaborated with team members to efficiently manage inventory levels and stock supplies.
Customer Service Cashier
Building Material Thrift Store
08.2013 - 10.2016
Education
No Degree - Business
Santa Monica College
Santa Monica, CABusiness
Cal State Northrige
Northridge, CASkills
- Strong multitasking
- Quick learner
- Dispatch software
- Team player attitude
- Customer Service-oriented
- Effective decision making
Timeline
Taxi Dispatcher
Wood River Taxi
11.2022 - 08.2024
Deli Asst
Atkinson Market
03.2017 - 03.2021
Customer Service Cashier
Building Material Thrift Store
08.2013 - 10.2016
No Degree - Business
Santa Monica College
Business
Cal State Northrige