Tia Wilson
Bossier City,USA
Summary
Adept at driving growth and fostering meaningful relationships, my tenure at Louisiana State University at Shreveport honed my skills in admissions & recruitment strategy and public speaking. Leveraging expertise in data analytics and a knack for event planning, I've consistently enhanced enrollment rates and streamlined operations, demonstrating a unique blend of analytical prowess and interpersonal acumen.
Overview
8
8
years of professional experience
Work History
UNIVERSITY RECRUITER
Louisiana State University at Shreveport
11.2022 - Current
- Conducted outreach and scheduled meetings with prospective students, driving increased enrollment
- Collaborated with other departments to ensure compliance with relevant laws and regulations
- Established relationships with key contacts at universities across the country
- Participated in professional development activities to stay up-to-date on best practices in university recruiting
- Attended conferences related to higher education recruitment strategies
- Provided support to international students throughout the application process
- Organized campus visits for top applicants as part of the recruitment process
- Developed and implemented recruitment strategies to attract qualified candidates
- Coordinated on-campus recruitment events such as career fairs, information sessions, and open houses
HEALTH INFORMATION TECH
Christus Highland
02.2022 - 11.2022
- Scheduled and confirmed patient appointments, optimizing scheduling workflows
- Researched discrepancies between codes assigned by coders versus those suggested by physicians
- Maintained confidentiality of protected health information according to HIPAA standards
- Supported coordination of medical procedures with required documentation
- Entered data such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer
- Compiled, processed, and maintained medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system
- Monitored compliance with federal, state laws pertaining to healthcare delivery including filing deadlines for reports, forms related to patient care services provided
- Collaborated with HIM staff members regarding issues related to coding accuracy or workflow efficiency
- Reviewed and verified patient information for accuracy and completeness
MENTAL HEALTH SPECIALIST
Seed Links Behavior
01.2021 - 06.2022
- Scheduled therapy sessions and coordinated with medical professionals
- Maintained confidentiality and adherence to HIPAA regulations for sensitive information
- Monitored clients' progress toward meeting their therapeutic goals
- Developed and implemented individualized treatment plans tailored to the needs of each client
- Delivered individual therapy sessions focusing on symptom reduction and behavior modification techniques
- Provided consultation services regarding diagnosis and treatment issues within a multidisciplinary team setting
PATIENT ACCESS SPECIALIST (PACER)
Willis Knighton
01.2019 - 01.2022
- Managed patient registrations and appointment scheduling, ensuring data accuracy
- Verified insurance and improved patient flow through streamlined operations
- Served as a liaison between patients and third party payers ensuring that all necessary documents are submitted in a timely manner
- Analyzed reports generated by EHR system in order to identify areas of improvement within the workflow processes
- Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions and instructions
- Collaborated with clinical staff to ensure timely processing of orders for tests, treatments and procedures
- Provided support to medical staff by obtaining authorizations from insurers for services rendered
OPERATIONS MANAGER
Sephora inside JCPenney
02.2020 - 04.2021
- Guided customers through consultations, building positive relationships and driving sales
- Coordinated team meetings and maintained consistent communication
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards
- Directed operations staff by providing guidance, training, and support in order to meet company objectives
- Coordinated with other departments including sales, marketing, finance, human resources to ensure efficient operations
PRODUCT CONSULTANT
Sephora inside JCPenney
08.2017 - 02.2020
- Guided customers through consultations, building positive relationships and driving sales
- Coordinated team meetings and maintained consistent communication
- Partnered with senior management team members to develop long-term product plans
- Organized promotional events to showcase new products
- Monitored customer satisfaction levels through surveys and other feedback mechanisms
Education
Master of Healthcare Administration -
Louisiana State University
12.2023
Bachelor of Science - Psychology
Louisiana State University
05.2021
Skills
- Workday
- UNIX
- Element451
- Performance tracking
- Campus outreach
- Time management
- Conflict Management
- Public Speaking
- Data analytics
- Admissions & Recruitment Strategy
- Data Management
- Recordkeeping
- Higher Education Policy
- Compliance
- Communication
- Event Planning
- Coordination
- Analytical Skills
- Problem-Solving Skills
- Microsoft Office Suite
- EHR Systems
- Conflict Resolution
- Interpersonal Skills
- Cultural awareness
- Resume screening
- Teamwork
- Problem-solving abilities
- Multitasking
Affiliations
- LACRAO - Louisiana Association of Collegiate Registrars and Admissions Officers
- SACRAO - Southern Association of Collegiate Recruiters and Admissions Officers
- ACHE - American College of Healthcare Executives
Timeline
UNIVERSITY RECRUITER
Louisiana State University at Shreveport
11.2022 - Current
HEALTH INFORMATION TECH
Christus Highland
02.2022 - 11.2022
MENTAL HEALTH SPECIALIST
Seed Links Behavior
01.2021 - 06.2022
OPERATIONS MANAGER
Sephora inside JCPenney
02.2020 - 04.2021
PATIENT ACCESS SPECIALIST (PACER)
Willis Knighton
01.2019 - 01.2022
PRODUCT CONSULTANT
Sephora inside JCPenney
08.2017 - 02.2020
Bachelor of Science - Psychology
Louisiana State University
Master of Healthcare Administration -
Louisiana State University
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