Tia Winston
Freeport,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in scheduling, data entry and database administration.
Overview
30
30
years of professional experience
Work History
School Administrative Assistant
Los Angeles Unified School District, LAUSD
09.2007 - Current
- Supervises 10+ employees
- Handles enrollment, attendance, curriculum, personnel, organization, budgeting, accidents, student grades, special programs, time reporting, and requisitions and purchase orders for supplies and equipment
- Performs secretarial duties for principal by arranging appointments, maintains appointment calendar, receiving visitors, screening telephone calls and mail, and composing communications from general instructions or rough notes
- Utilizes and supervises use of applications software to conduct school business including payroll, procurement, financial reports, attendance, personnel matters, and secretarial duties
- Maintains standardized bookkeeping system for financial transactions, receive and disburse funds, and compile reports
- Completes forms, reports, logs and records to quickly handle all documentation for human resources.
- Provides Customer Service to parents, students and vendors
- Managed filing system, entered data and completed other clerical tasks.
Facilities Coordinator
Guess Inc.
08.2006 - 03.2007
- Served as point of contact with coordination of electrical and cosmetic rollouts, replacements, and repair for over 400 Guess locations
- Utilized work order tracking system
- Assisted A/P with departmental invoice processing, maintained aging reports
Production Assistant
WeddingChannel.com
04.2005 - 08.2006
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Assisted with accounts payable/receivable, posted bank deposits and cash receipts, and monitored IT Budget
Office Supervisor
Ironwood Communications
10.2002 - 01.2005
- Provided leadership and supervision of four employees in dispatch office for installation company
- Insured all client work orders were routed and completed within scheduled time frame
- Experienced in daily batch printing, logging accounts receivable, answering correspondence, answering and resolving all customer complaint calls.
- Completed bi-weekly payroll for 30+ employees
Customer Service Supervisor/Payroll/Invoice Clerk
Amerilink Corporation
09.2000 - 10.2002
- Provided leadership and supervision of two dispatch and three customer service employees for a satellite installation company
- Interacted with customers and handled all customers' complaints
- Experienced in payroll, invoicing, accounts receivable, data entry, and customer service
Claims Customer Service Representative
Coast National Insurance Co.
12.1997 - 06.1998
- Advised customers on required information for claim submissions to progress applications.
- Reported as a receptionist who greeted all clients and vendors, (PBX operator 10+ lines)
- Scheduled vehicle inspection appointments for claims adjusters
File Clerk/Admitting Representative
Pacific Health Corporation
07.1993 - 04.1997
- Assisted with check and balancing of accounts receivable, daily posting of A/R
- Verified patient details and insurance coverage and collected co-pays.
- Performed basic admitting procedures, collecting and documenting patient demographics
- Provided back-up assistance as receptionist and PBX operator (10+ lines).
Education
Bachelor of Arts - Public Administration
Grand Canyon University
Phoenix, AZAssociate of Science - Behavioral Sciences
West Los Angeles College
Culver City, CA06.2014
High School Diploma -
Valley View High School
Moreno Valley, CA06.1992
Skills
- Office Administration
- Recordkeeping
- Data Entry
- Calendar Management
- Customer Service
- Payroll and budgeting
- 40 WPM typing speed
Timeline
School Administrative Assistant
Los Angeles Unified School District, LAUSD
09.2007 - Current
Facilities Coordinator
Guess Inc.
08.2006 - 03.2007
Production Assistant
WeddingChannel.com
04.2005 - 08.2006
Office Supervisor
Ironwood Communications
10.2002 - 01.2005
Customer Service Supervisor/Payroll/Invoice Clerk
Amerilink Corporation
09.2000 - 10.2002
Claims Customer Service Representative
Coast National Insurance Co.
12.1997 - 06.1998
File Clerk/Admitting Representative
Pacific Health Corporation
07.1993 - 04.1997
Bachelor of Arts - Public Administration
Grand Canyon University
Associate of Science - Behavioral Sciences
West Los Angeles College
High School Diploma -
Valley View High School
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