Tiaeshia Jarrett-starks
Crown Point,IN
Summary
Passionate professional with experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Behavior Technician
neuro behavioral hospital
Crown Point, IN
12.2024 - Current
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- providing patient care daily essentials, taking and recording vitals, 1 on 1 suicide watch
Switchboard Operator
Franciscan Physician Network
Crown Point, IN
01.2022 - 03.2024
- Answered and transferred incoming calls to appropriate departments, personnel or outside lines.
- Addressed customer concerns professionally in order to provide satisfactory solutions.
- Verified caller identification before transferring calls or releasing confidential information.
- called codes, look up and providing patient information, paging dr. Network systems, epic entry and look up data, answering service for home health care
Site Manager
INPACT services
Crown Point, IN
02.2015 - 12.2021
- responsible for 18 special need behavioral individuals and 27 staff members, plan of care
- conducted monthly staff meetings, staff schedules, monthly financial reports, team meetings, dr appts
- created activity schedule, attended annual manager's trainings
Education
High School Diploma -
Westside High
Gary, IN07-1996
Nursing
Ivy Tech Community College of Indiana
Crown Point, INSkills
- Crisis management
- Behavioral assessment
- Patient care
- Data recording
- De-escalation techniques
- Customer service
- Communication skills
- Team leadership
- Conflict resolution
- Time management
- Problem solving
- Multitasking and organization
- report writing
- Nonverbal communication
- Documentation skills
Certification
- i am a licensed barber/cosmetologist
- certified med-passer
- certified CPR First Aide training
References
References available upon request.
Timeline
Behavior Technician
neuro behavioral hospital
12.2024 - Current
Switchboard Operator
Franciscan Physician Network
01.2022 - 03.2024
Site Manager
INPACT services
02.2015 - 12.2021
High School Diploma -
Westside High
Nursing
Ivy Tech Community College of Indiana
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