Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiaffany Bruce

Palm Bay,FL

Summary

Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
03.2017 - Current
  • Managed prescription processing and medication dispensing to ensure accuracy and patient safety.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted, measured, and compounded medications following standard procedures.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Collaborated with pharmacists to address patient inquiries and resolve medication-related issues efficiently.
  • Administered immunizations and conducted COVID-19 testing for diverse populations.
  • Educated patients on vaccine benefits, safety protocols, and post-vaccination care.

Referral Coordinator

Quality Medical Care
06.2013 - 03.2014
  • Coordinated referral processes between patients and specialists to ensure timely care access.
  • Managed appointment scheduling, optimizing patient flow and minimizing wait times.
  • Collaborated with healthcare providers to streamline communication regarding patient referrals.
  • Developed training materials for new staff on referral procedures and system usage.
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.

Cashier

Publix
06.2010 - 08.2015
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced at shift end.
  • Assisted customers with product inquiries and provided recommendations.
  • Implemented inventory management strategies to reduce stock discrepancies.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

Associate of Arts - Sonography

Eastern Florida State College
Cocoa, FL
05-2021

High School Diploma -

Bayside High School
Palm Bay, FL
06-2012

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Medication dispensing
  • Drug safety
  • Healthcare regulations
  • Customer service
  • Immunization administration

Certification

  • CPhT - Certified Pharmacy Technician
  • Licensed Pharmacy technician
  • CMT - Certified Medication Technician
  • Immunization certified

Timeline

Pharmacy Technician

Walgreens
03.2017 - Current

Referral Coordinator

Quality Medical Care
06.2013 - 03.2014

Cashier

Publix
06.2010 - 08.2015

Associate of Arts - Sonography

Eastern Florida State College

High School Diploma -

Bayside High School

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