TIAGO KEYES
Hooksett
Summary
Dependable professional with experience in sales and team leadership. Proven ability to solve problems and deliver exceptional customer service. Skilled in engaging with diverse clientele to drive results and foster relationships.
Overview
5
5
years of professional experience
Work History
Soccer Referee
US Officials
Hooksett
03.2021 - Current
- Officiate soccer games, both indoor and outdoor, for ages U8–U19
- Communicated with coaches, players, and other officials to maintain order on the field
- Assisted new referees with training and learning specific game rules and regulations
Front Desk Associate
Zoo Health Club
Manchester
07.2024 - 12.2024
- Sold member registrations and membership renewals efficiently
- Greeted and assisted members and guests with friendly service
- Answered phone calls and responded to inquiries about club services
- Handled cash transactions and reconciled daily sales reports accurately
- Collaborated with team members to enhance customer experience at the club
- Maintained an organized reception area and ensured that all guests were attended to promptly
Snowboard Instructor
McIntyre Ski Area
Manchester
12.2021 - 03.2022
- Instructed snowboard lessons to children of different ages
- Assessed progress and provided feedback to children and parents
- Encouraged positive reinforcement of skills and techniques
- Identified and corrected safety issues to minimize injury risk
Table Busser
Tucker's Restaurant
Hooksett
06.2021 - 01.2022
- Provided exceptional customer service to both internal and external customers
- Supported team members during busy shifts to maintain service flow
- Restocked supplies and cleaned tables assist servers
- Collaborated with kitchen staff to manage table turnover effectively
Education
Keene State College
Keene, NHHigh School Diploma -
Londonderry High School
Londonderry, NH06-2025
Skills
- Communication skills
- Team collaboration
- Assertiveness
- Time management
- Influencing skills
- Customer service
Timeline
Front Desk Associate
Zoo Health Club
07.2024 - 12.2024
Snowboard Instructor
McIntyre Ski Area
12.2021 - 03.2022
Table Busser
Tucker's Restaurant
06.2021 - 01.2022
Soccer Referee
US Officials
03.2021 - Current
Keene State College
High School Diploma -
Londonderry High School