TIAGO XAVIER DE MORAIS

CUSTOMER SERVICE, SALES, AFTER SALES AND SUPPORT, WEBSITE LAYOUT, CAR PHOTOS AND VIDEOS AND SOCIAL MEDIA MANAGEMENT IN GENERAL.

• Managed inventory to ensure product availability, contributing to uptick in sales.
• Increased customer loyalty with personalized shopping experiences and attentive service.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Solved customer challenges by offering relevant products and services.

VISIT PROPERTIES WITH CLIENTS AND FUTURE BUYERS AND LESSORS.

• Negotiated, facilitated, and managed real estate transactions.
• Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
• Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
• Conducted comprehensive market research to identify emerging trends, enabling clients to make informed investment decisions.
• Organized open houses that showcased properties effectively, leading to increased interest and offers.
• Increased client portfolio by strategically networking at industry events and maintaining strong relationships with existing clients.
• Prepared and presented contracts and other legal documents to clients.
• Developed new business and managed new and existing clients.
• Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.

• Sales manager.
• Hiring.
• Inventory Management
• Store opening and closing.
• Stock refilling.
• Excellence in customer service.
• General manager.
• Managed team of sales associates, providing guidance and support to improve overall performance.
• Organized product displays to attract potential buyers and increase sales conversions.
• Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
• Developed client rapport for better customer satisfaction and repeat business.
• Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
• Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
• Conducted regular performance reviews of staff members, identifying areas for improvement and creating actionable development plans accordingly.
• Built long-lasting relationships with key clients leading to increase in referral business from satisfied customers.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Sales manager.
• Hiring.
• Inventory Management
• Store opening and closing.
• Stock refilling.
• Excellence in customer service.
• General manager.
• Managed team of sales associates, providing guidance and support to improve overall performance.
• Organized product displays to attract potential buyers and increase sales conversions.
• Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
• Developed client rapport for better customer satisfaction and repeat business.
• Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
• Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
• Conducted regular performance reviews of staff members, identifying areas for improvement and creating actionable development plans accordingly.
• Built long-lasting relationships with key clients leading to increase in referral business from satisfied customers.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.