Santiago Roa

•⁠ ⁠Managed and centralised software contracts, ensuring accessibility and cost optimisation to improve operational efficiency.
•⁠ ⁠Documented and structured key information, facilitating decision-making by 80%.
•⁠ ⁠Provided detailed analysis of vendor relationships to enhance cost management and operational efficiency.
•⁠ ⁠Evaluated contractual documentation to ensure compliance with business regulations and policies.

•⁠ ⁠Assisted in route planning and monitoring vehicles under repair.
•⁠ ⁠Coordinated with repair shops to ensure efficient delivery times.
•⁠ ⁠Documented incidents and ensured compliance with maintenance protocols.
•⁠ ⁠Conducted driver coaching sessions using tracking software to improve safety standards.

•⁠ ⁠Coordinated daily operational processes between repair shops and clients.
•⁠ ⁠Supervised the assignment of replacement vehicles for affected clients.
•⁠ ⁠Managed administrative documentation and ensured regulatory compliance in the repair process.
•⁠ ⁠Handled incidents and fleet vehicle claims, ensuring quick resolution to minimize downtime.
•⁠ ⁠Assessed vehicle damages to determine repair costs and potential total loss declarations.
•⁠ ⁠Negotiated costs and terms with repair shops to secure competitive rates and optimal repair times.
•⁠ ⁠Analyzed and optimized operational costs, reducing expenses by 20%.

•⁠ ⁠Promoted the company’s brand and managed communication with clients and suppliers.
•⁠ ⁠Implemented communication strategies to enhance customer trust in repair services.
•⁠ ⁠Developed informational materials and outreach strategies to educate clients on claims processes.

•⁠ ⁠Inspected and documented the quality and characteristics of luxury vehicles for proper market valuation.
•⁠ ⁠Assessed and reported vehicle conditions through visual analysis and technical documentation.
•⁠ ⁠Developed detailed reports on vehicle status, ensuring transparency in sales and commercialization.
•⁠ ⁠Implemented strategies to optimize vehicle visibility in the market and attract high-value clients.