Tiahanna Edwards
Snellville,GA
Summary
Speedy and Efficient Providing A+ Customer Experience
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cleaner
Touch-Down Cleaning Services
Loganville, US
08.2024 - Current
Care Manager
Sunrise Senior Living
Lilburn, US
01.2024 - Current
Housekeeping/ Grooming/ Assisting/ Front Desk Receptionist
Belmont Senior Living
Johns Creek, US
06.2023 - Current
- Provide the best service to our residents and guest in the front area
- I am the face of the company when you walk in the door
- Answer and screen calls
- Help guest also check in and out of visits
- Light Housekeeping in common Area
Customer Service and Sales
Tapestry (coach stores)
Remote, US
10.2023 - 12.2023
- Take calls with customers to either solve their order issues or help them to place their orders with Coach
Survey Caller
Dynata
Georgia, US
07.2022 - 05.2023
- Made outbound calls to conduct surveys
Picker/Packer
Amazon fulfillment center
Stone Mountain, US
09.2022 - 03.2023
- Sort package for shipping
Call Center Representative
CORPORATE TEMPS
Norcross, US
06.2022 - 07.2022
- Worked in Gwinnett voters building and answered inbound calls and place outbound call to citizens to inform them or guide them through elections
PCA Personal Care Assistant
Affordable Medical Resources
Norcross, US
11.2021 - 06.2022
- Housekeeping in clients area of the house every weekend
- Personally care for a quadriplegic
- I bathe him and dress him and Lift him from his bed to his chair
- I go anywhere he wants to go or needs to go
- Try my best to make his life as easy as it can get for him
Resident Assistant
The Retreat at Loganville
Loganville, US
12.2021 - 02.2022
- Housekeeping for assigned list of residents
- Kept the daily track of the residents
- Check temperatures, woke them up took them to the bathroom and help them get in bed
- We served them breakfast and lunch
Caregiver
MediCrest Home Care
Norcross, US
08.2021 - 09.2021
- In home caretaker
- I would get a case and take care of the patient did whatever they needed to be done clothed,fed,cleaned and bathed
- Develop really good relationships with my patients
Child Care Assistant
Sunshine Day Care
Belleville, US
09.2020 - 01.2021
- Supervision of infants and toddlers
Rideshare/Delivery Driver
Shipt
Snellville, US
Current
- Deliver Target customers package in metro Atlanta Area before 9pm
Education
High school diploma -
Belleville High School
Belleville, NJ06.2021
Skills
- Leadership Experience
- Restaurant Experience
- Customer Service
- Guest Services
- Guest Relations Experience
- Organizational Skills
- Caregiving
- Senior Care
- Meal Preparation
- Hospitality
- Childcare
- Communication skills
- Driving
- Delivery driver experience
- Commercial driving
- Front desk
- Microsoft Office
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Home care
- Dementia care
- Janitorial experience
- Commercial cleaning
Certification
- First Aid Certification, 04/01/24, 04/30/24
- CPR Certification, 04/01/24, 04/30/28
- Driver's License
Additionalinformation - Notes
I am ServSafe Certified.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Rideshare/Delivery Driver
Shipt
Current
Cleaner
Touch-Down Cleaning Services
08.2024 - Current
Care Manager
Sunrise Senior Living
01.2024 - Current
Customer Service and Sales
Tapestry (coach stores)
10.2023 - 12.2023
Housekeeping/ Grooming/ Assisting/ Front Desk Receptionist
Belmont Senior Living
06.2023 - Current
Picker/Packer
Amazon fulfillment center
09.2022 - 03.2023
Survey Caller
Dynata
07.2022 - 05.2023
Call Center Representative
CORPORATE TEMPS
06.2022 - 07.2022
Resident Assistant
The Retreat at Loganville
12.2021 - 02.2022
PCA Personal Care Assistant
Affordable Medical Resources
11.2021 - 06.2022
Caregiver
MediCrest Home Care
08.2021 - 09.2021
Child Care Assistant
Sunshine Day Care
09.2020 - 01.2021
High school diploma -
Belleville High School