Tiaheem Trower
Orlando
Summary
Experienced with customer service, teamwork, and multitasking. Utilizes effective communication and problem-solving abilities to enhance guest experiences. Track record of maintaining clean and organized work environment.
I'm motivated with engaging personality and a flexible approach to life. I'm upbeat, friendly, and energetic, which comforts customer when their having a bad day.
Overview
5
5
years of professional experience
Work History
Team Member
7-eleven
01.2024 - 02.2025
- Kept work areas organized and clean.
- Learned all required tasks quickly
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Fostered positive work environment, leading by example and offering support to team members as needed.
Cook/Prep Cook
Keke's Breakfast Cafe
10.2022 - 01.2024
- Maintained a clean and sanitary workspace, to comply with health and safety regulations.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Supported team to meet strict health and safety standards.
Sanitation Lead
Freshpoint
04.2020 - 08.2022
- Led training in sanitation and cleaning practices.
- Increased team efficiency by providing training on proper sanitation practices to all staff members.
- Developed a strong understanding of company-specific requirements and standards for sanitation, leading to consistently high-quality results.
- Played an integral role in passing industry inspections by maintaining rigorous sanitation standards throughout the facility.
- Stored chemicals in compliance with OSHA regulations.
- Managed inventory of cleaning supplies and chemicals, ensuring availability when needed for efficient operations.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
Education
GED -
Mid Florida Tech
Orlando, FL03-2013
Skills
- Positive attitude
- Problem-solving
- Customer service
- Attention to detail
- Clear communication
- Following instructions
- Cash handling
- Leadership qualities
- Workplace safety
- Heavy lifting
Timeline
Team Member
7-eleven
01.2024 - 02.2025
Cook/Prep Cook
Keke's Breakfast Cafe
10.2022 - 01.2024
Sanitation Lead
Freshpoint
04.2020 - 08.2022
GED -
Mid Florida Tech
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