Tiahna Lyn Strozier
Flint,MI
Summary
Dedicated healthcare professional leveraging extensive experience in administrative roles within medical settings. Proven expertise in patient interaction and record management, with a strong reputation for reliability and adaptability in dynamic healthcare environments. Skilled in managing patient information, scheduling, and facilitating effective communication among medical staff to enhance operational efficiency. Committed to delivering high-quality support that contributes to improved patient care and streamlined administrative processes.
Overview
23
23
years of professional experience
Work History
Unit Clerk
McLaren Regional Medical Center
02.2023 - Current
- Performing receptionist and secretarial duties
- Interacting professionally and compassionately with families and medical staff
- Adhering to HIPPA laws and respecting patients rights
- Supporting nursing staff with basic patient care
Youth Community Advocate
Word Of Life Christian Church
06.2021 - Current
- Facilitate group activities and outings
- Monitor and report progress of youth
- Develop and maintain relationships with families and caregivers
- Offer crisis intervention and resolution when necessary
- Organize and facilitate events for community outreach
- Collaboration with other ministerial departments for comprehensive support
- Conducted recruiting activities in community to increase program reach.
Medical Assistant
AMD Urgent Care
05.2022 - 01.2023
- Performing intake, vitals & patient information
- Performing blood draws & specimen collections, labeling & entering into appropriate systems
- Perform EKG, audio-visual testing & diagnostic tests such as rapid COVID, flu, strep & glucose
- Documenting rapid lab results, ensuring smooth communication with clinical team mates
- Assisting with discharge & instruction provision to patients
Assembly Line Worker
GM Flint Assembly
07.2020 - 11.2021
- Truck Assembly
- Quality Inspection
SCO/ FrontEnd Clerk
Walmart
08.2019 - 01.2020
- Customer service
- Cash Handling
- Maintain a clean work environment
- Inventory control
Med Tech
Landings of Genesee Valley
05.2019 - 08.2019
- Administer bedside and personal care, such as ambulation and personal hygiene assistance.
- Pass medicine to patient at appropriate times daily with documentation.
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands.
Mobile Expert
OSL Retail Services
06.2018 - 04.2019
- Meet and greet customers.
- Promote the latest phones and accessories for Verizon, Sprint, and AT&T.
- Open new accounts and upgrade current accounts with valid plan information.
Patient Care Aide
Michigan Community Services Inc.
11.2017 - 05.2018
- Perform health-care related tasks, such as monitoring vital signs and medication, under the direction of registered nurses and physiotherapists.
- Administer bedside and personal care, such as ambulation and personal hygiene assistance.
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands.
Medical Assistant
Hamilton Community Health
02.2015 - 09.2017
- Performed all of the assistants’ standard tasks; prepared patients for examinations, recorded test results and vital statistics, administered prescribed treatment and medication.
- Kept medical histories and interviewed patients to procure or verify information.
- Took blood pressure, temperature, and weight as required before/after treatments and examinations.
- Made schedules of appointments and performed general front-desk tasks; recording, bookkeeping, writing summaries, answering calls, etc., as well as duties like infection control
- Provided patients with any information they required about their treatment – Maintained, and when necessary initiated, sustained contact with patients.
Medical Assistant Intern
Michigan Health Specialist
08.2014 - 12.2015
- Performed all of the assistants’ standard tasks; prepared patients for examinations, recorded test results and vital statistics, administered prescribed treatment and medication.
- Kept medical histories and interviewed patients to procure or verify information.
- Took blood pressure, temperature, and weight as required before/after treatments and examinations.
- Made schedules of appointments and performed general front-desk tasks; recording, bookkeeping, writing summaries, answering calls, etc., as well as duties like infection control
- Provided patients with any information they required about their treatment – Maintained, and when necessary initiated, sustained contact with patients.
Home Help Aide
Michigan Department of Human Services
12.2002 - 06.2014
- Perform health-care related tasks, such as monitoring vital signs and medication, under the direction of registered nurses and physiotherapists.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands.
- Instruct and advise clients on issues such as household cleanliness, utilities, hygiene, nutrition and infant care.
Lic. Parts Handler
General Motors CCA
06.2006 - 06.2012
- Promoted to dock controller within 6 months
- Commended for quality control; complemented for continuous customer improvements
Skills
- Office administration
- Processing insurance forms
- Coordinating appointments
- Patient follow-up
- Room preparation
- Supplies management
- Phone triage
- Clinical
- Taking and recording vital signs
- Medical terminology
- Procedures and exams assistance
- Lab testing / Phlebotomy
- Patient education
- HIPAA compliance
QUALIFICATION
I possess extensive phlebotomy expertise, having attended to approximately 110-140 patients daily and performing various procedures such as electrocardiograms (EKGs), wound care, pulmonary function tests (PFTs), among others. I am highly proficient with computer systems, including Quest, Hurley Lab, electronic health records (EHR), EPIC, Medisoft software, and an e-prescription system utilized exclusively by Medical Assistants.
Timeline
Unit Clerk
McLaren Regional Medical Center
02.2023 - Current
Medical Assistant
AMD Urgent Care
05.2022 - 01.2023
Youth Community Advocate
Word Of Life Christian Church
06.2021 - Current
Assembly Line Worker
GM Flint Assembly
07.2020 - 11.2021
SCO/ FrontEnd Clerk
Walmart
08.2019 - 01.2020
Med Tech
Landings of Genesee Valley
05.2019 - 08.2019
Mobile Expert
OSL Retail Services
06.2018 - 04.2019
Patient Care Aide
Michigan Community Services Inc.
11.2017 - 05.2018
Medical Assistant
Hamilton Community Health
02.2015 - 09.2017
Medical Assistant Intern
Michigan Health Specialist
08.2014 - 12.2015
Lic. Parts Handler
General Motors CCA
06.2006 - 06.2012
Home Help Aide
Michigan Department of Human Services
12.2002 - 06.2014
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