Tiahna Sterling
Rahway,NJ
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills, while also enhancing client communication and behavior through Applied Behavior Analysis and exceptional collaboration skills. Achieved optimal outcomes by implementing targeted interventions and fostering positive behavior changes. Expert in crisis management, demonstrating unparalleled patience and empathy.
Overview
5
5
years of professional experience
2
2
Certification
Work History
Center Supervisor/Registered Behavior Technician
Proud Moments Aba
12.2024 - Current
- Led training sessions for new Registered Behavior Technicians to enhance skill development and client care.
- Facilitated effective communication between families, clients, and team members to promote understanding of behavioral strategies.
- Mentored junior technicians in best practices for behavior management techniques and ethical client interactions.
- Collaborated with clinical supervisors to refine assessment tools and enhance overall program effectiveness.
- Managed scheduling logistics for multiple cases, including staff, simultaneously, optimizing time efficiency without compromising quality of service delivery.
- Delegated daily tasks and oversaw employees.
- Opened doors on time, greeting staff, clients, and families and offered assistance with drop-off.
- Offering extra support for staff during maladaptive behaviors.
Behavior Technician/Registered Behavior Technician
Proud Moments Aba
09.2023 - 12.2024
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Conducted functional assessments to identify triggers and develop targeted interventions for challenging behaviors.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
- Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
Behavior Technician
Center for Autism and Related Disorders, Inc (currently Proud Moments ABA)
08.2022 - 09.2023
- Facilitated social skills development in group settings, fostering improved peer interactions.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Provided direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Store Associate
JOANN Fabrics and Crafts
11.2021 - 08.2022
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Front End Associate
Walmart
07.2020 - 01.2021
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Managed efficient cash register operations.
Education
Bachelor of Arts - Psychology
Montclair State University
Montclair, NJ01-2025
High School Diploma -
Rahway High School
Rahway, NJ06-2019
Skills
- Implementation of behavior analysis
- Implementation of behavior intervention strategies
- Crisis Management
- Candidate evaluation and onboarding
- Client support
- Strong written communication skills
- Comprehensive documentation skills
- Schedule planning
Certification
- Registered Behavior Technician (RBT) - Behavior Analyst Certification Board - December 2023 (Active)
- Basic Life Support (BLS) Certification - American Heart Association - April 2024 (Active)
Timeline
Center Supervisor/Registered Behavior Technician
Proud Moments Aba
12.2024 - Current
Behavior Technician/Registered Behavior Technician
Proud Moments Aba
09.2023 - 12.2024
Behavior Technician
Center for Autism and Related Disorders, Inc (currently Proud Moments ABA)
08.2022 - 09.2023
Store Associate
JOANN Fabrics and Crafts
11.2021 - 08.2022
Front End Associate
Walmart
07.2020 - 01.2021
Bachelor of Arts - Psychology
Montclair State University
High School Diploma -
Rahway High School
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