Tiahna Theocharis
Herriman
Summary
Compassionate Certified Nursing Assistant with extensive experience at University of Utah Hospital, skilled in patient-focused care and vital sign recording. Demonstrated ability to enhance patient comfort and safety while effectively managing chronic disease care. Known for exceptional bedside manner and strong documentation expertise, fostering positive relationships with patients and families.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
University of Utah Hospital
02.2024 - Current
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Upheld infection control and prevention policies across different patient-facing areas.
Guest Advocate
Target
09.2023 - 02.2024
- Trained staff on operating procedures and company services.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Promptly responded to inquiries and requests from prospective customers.
Server
Olive Garden Restaurant
09.2022 - 05.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Retail Sales Associate
Avengers STATION
05.2019 - 03.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Associate of Science - Nursing
Joyce University of Nursing And Health Care
Draper, UT04-2025
High School Diploma -
Clark County School District Adult Education
Las Vegas, NV08-2018
Skills
- Patient-focused care
- Documenting behaviors
- Conducting intakes
- Collecting specimens
- Infection control procedures
- Care plan implementation
- Monitoring fluids
- Observing responses
- Vital sign recording
- Bedside manner
- Assisting with personal grooming
- Documentation expert
- Mobility assistance
- Electronic charting
- Intake recording
- Patient management
- HIPAA compliance
- End-of-life care
- Companionship and emotional support
- EHR management
- Admitting support
- Chronic disease management
- Indirect patient care
- Responding to emergencies
Timeline
Certified Nursing Assistant
University of Utah Hospital
02.2024 - Current
Guest Advocate
Target
09.2023 - 02.2024
Server
Olive Garden Restaurant
09.2022 - 05.2023
Retail Sales Associate
Avengers STATION
05.2019 - 03.2020
Associate of Science - Nursing
Joyce University of Nursing And Health Care
High School Diploma -
Clark County School District Adult Education
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