Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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TIAIRRA ONEAL

TIAIRRA ONEAL

Tyler,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Experienced with medical documentation and patient interaction, contributing to effective healthcare delivery. Utilizes precise transcription and administrative skills to support medical teams. Knowledge of electronic health records and medical terminologies ensures high accuracy and efficient workflow.

Skilled healthcare professional with focus on accurate documentation and patient care. Proficient in medical terminology, electronic health records, and supporting clinical staff. Strong collaborator who adapts to changing needs and ensures reliable results. Known for attention to detail, effective communication, and commitment to excellence in clinical settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Subway
06.2020 - 08.2021
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Front of House Team Member

Panda Express
09.2021 - 07.2023
  • Greeted and talked pleasantly with customers to promote positive image for business.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.

Medical Scribe

Scribe America
09.2023 - 04.2025
  • Experienced in documenting patient encounters and assisting healthcare professionals in improving efficiency and accuracy during clinical visits.
  • Accurately transcribed medical histories, physical exams, and diagnostic findings into electronic health records (EHR) systems.
  • Collaborated with physicians and medical staff to ensure comprehensive documentation in alignment with HIPAA regulations.
  • Supported workflows by streamlining administrative tasks, including managing patient charts and updates.
  • Maintained proficiency in medical terminology, anatomy, and clinical procedures to ensure quality recordkeeping.
  • Consistently achieved high levels of accuracy and attention to detail under time-sensitive conditions.
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.

Education

High School Diploma -

John Tyler High School
Tyler, TX
05.2022

Nursing -

University of Texas At Tyler
Tyler, TX
05.2026

Skills

  • Team Collaboration
  • Multilingual
  • Cash management
  • Training and Mentoring
  • Health Code Compliance
  • POS Operation
  • Electronic payment management
  • Customer Service
  • Wpm Typing Speed 50
  • Positive Attitude
  • Time Management
  • Billing and Coding
  • Strong Problem Solver
  • Technical Support
  • Healthcare terminology proficiency
  • Strong communication skills
  • Adaptability in Fast-paced environments
  • Documentation skills
  • Continuous learning mindset
  • Data entry experience
  • Patient charting expertise
  • Professionalism and ethics
  • HIPAA compliance
  • Medical abbreviations

Certification

  • Certified Patient Care Technician
  • Current BLS/CPR Certified
  • Pre-Nursing Student
  • Top 25 of my Class
  • Medical Scribe

Languages

English
Native or Bilingual

Timeline

Medical Scribe

Scribe America
09.2023 - 04.2025

Front of House Team Member

Panda Express
09.2021 - 07.2023

Assistant Manager

Subway
06.2020 - 08.2021

Nursing -

University of Texas At Tyler

High School Diploma -

John Tyler High School