Tia Martin

To secure a challenging but rewarding position as a leader where my leadership skills, industry experience, and customer service expertise can be utilized to ensure exceptional experiences for individuals and maximize opportunities for the establishment. Willing to relocate to Germantown, TN, and can do remote work from home. I am authorized to work in the US for any employer professional with experience in patient service roles, prepared to deliver outstanding care and support. Strong focus on team collaboration, adaptability, and achieving results. Skilled in communication, empathy, and maintaining a positive environment. Reliable and flexible, ensuring seamless service delivery and patient satisfaction.

• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure the resolution of product/service complaints, and customer satisfaction.
• Supervised a team of [16] staff members.